Are you GAME to JOIN US and be our new Customer Support Agent in Spanish Language?
SoftConstruct is on a search for a new player to join our team.
This is a full time position with mixed shifts working schedule.
Working hours : 3 shifts (mandatory)
1. 10:00 - 18:00
2. 18:00 - 02:00
3. 02:00 - 10:00
Responsibilities
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets
Requirements
- Excellent knowledge of Spanish and English, both spoken and written
- Excellent knowledge of any other foreign language is an advantage
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Ability to work in flexible and mixed shifts
- Experience in the field is a plus
Do you like to learn hard, work hard, and play hard?
Do you imagine better things, technologies, future?
If you answered “Yes” to at least two of these questions then we might be a great fit for you.