Call Center Agent –English or Russian Languages (Mixed shifts)

Deadline: 15 May 2019

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

BetConstruct is seeking an active and communicative Call Center Agent with profound knowledge of English or Russian languages to join our Customer Service team.

This is a full time position with mixed shift working schedule, which includes 5 shifts per week with morning (09:00-18:00) and evening (18:00-02:00) shifts.

Job responsibilities

  • Deliver customer service through online and phone support
  • Provide solutions to customers with the help of supervisors from different departments 
  • Provide detailed information about websites, procedures, payments and requests
  • Translate database information about registered bets 

Required qualifications

  • Excellent knowledge of Armenian, Russian or English languages
  • Excellent listening and communication skills
  • Customer service skills
  • Ability to work under strict deadlines and pressure 
  • Ability to work as a part of a team
  • Ability to be patient and understanding 
  • Experience in the field is a plus 

Professional skills

Cross-cultural communication skills

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You can apply for this job just by following Application procedure.

Application procedures

Interested candidates are encouraged to submit a CV to [email protected]  e-mail address with a note of " Call Center Agent –English or Russian Languages (Mixed shifts)" in the subject line.

Please clearly mention that you have heard of this job opportunity on staff.am

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Contact details

Website։ http://www.betconstruct.com

Address: , Garegin Hovsepyan 20 , Yerevan , Armenia