Call Center Agent – Chinese Language (Mixed shifts)

Deadline: 24 January 2019

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

BetConstruct is seeking an active and communicative Call Center Agent with profound knowledge of Chinese and any other second foreign language to join our Customer Service team.

This is a full time position with mixed shift working schedule, which includes 5 shifts per week with morning (09:00-18:00) and evening (18:00-02:00) shifts.

Job responsibilities

-          Deliver customer service through online and phone support

-          Provide solutions to customers with the help of supervisors from different departments 

-          Provide detailed information about websites, procedures, payments and requests

-          Translate database information about registered bets 

Required qualifications

-          Excellent knowledge of Chinese and Armenian, both spoken and written

-          Excellent knowledge of any other foreign language is a must

-          Excellent listening and communication skills

-          Customer service skills

-          Ability to work under strict deadlines and pressure 

-          Ability to work as a part of a team

-          Ability to be patient and understanding 

-          Experience in the field is a plus 

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You can apply for this job just by following Application procedure.

Application procedures

Interested candidates are encouraged to submit a CV to [email protected] e-mail address with a note of " Call Center Agent – Chinese Language (Mixed shifts)" in the subject line.

Please clearly mention that you have heard of this job opportunity on staff.am

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Contact details

Website։ http://www.betconstruct.com

Address: , Garegin Hovsepyan 20 , Yerevan , Armenia