Call Centre agent

Deadline: 10 August 2019

Employment term: Permanent

Category: General/professional/Other services

Job type: Full time

Location: Yerevan

Job description:

Armada LLC is looking for highly responsible, experienced, motivated
and energetic Call Center agents, who can contribute by his/ her enthusiastic and creative work within our team.
WORKING HOURS: 19:00-3:30
WORKING SCHEDULE: From Monday till Friday, free weekends

Job responsibilities


  • Communicate with people by answering telephone calls to provide information.
  • Maintain and improve quality results by adhering to standards and guidelines
    presented by company..
  • Accomplish monthly target related results as required.
  • Responsible for computer equipment and office etiquette environment.
  • Update job knowledge by attending training sessions and participating in educational opportunities.

Required qualifications

  • Fluent English, Verbal Communication
  • Telephone Skills, Listening Ability, Data Entry Skills, People Skills,
  • Customer Focus, Customer Service, Attention to Detail, Professional
  • Professional telephone manner
  • Capacity to work under time pressure
  • Ability to achieve target goal and strict deadlines in an effective manner
  • Analytical and strategic thinking
  • Ability to set priorities and quick decision-maker in complex cases
  • Compotator in using software systems

Salary: Highly competitive

Additional information

You can apply online via staff.am or follow the below application procedure.

If you are interested, please send us your CV on [email protected] or to [email protected]

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Sales/service experience

Initiative

Computer knowledge

Task management

Personnel management

Soft skills

Negotiation skills

Positive attitude

Time management

Customer/service oriented

Communication skills

Stress resistant

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Contact details

Phone: +37455950523

Address: 40 Sayat-Nova Ave, Yerevan, Armenia

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