Customer support specialist/Ashtarak

Deadline: 23 November 2018

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Ashtarak

Job description:

Digitain Holding Limited is seeking for energetic and highly motivated specialists in Ashtarak to join its Customer Support team. 

The job is shift based and includes morning, evening and night shifts. 
 

We offer:

  • 2 weeks intense dedicated training to set you up for success
  • Fun, high-energy work environment
  • Continuous mentoring and development
  • Referral bonuses
  • Bonuses for night shifts

Job responsibilities

  • Customer support through online chat, phone call and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company
  • Support to the company bet shop employees via incoming calls only
  • Handle incoming calls related to the company and transfer to corresponding departments, if needed

Required qualifications

Our customers call us 24 hours a day, 365 days a year.

We need a candidate that is

  • Prepared to work any 8 hours, 5 days per week
  • A natural communicator
  • Confident and can-do, with a natural ability to deliver an excellent customer service
  • Proficient in Armenian, Russian and English languages (written and verbal)
  • With good knowledge of MS Office (Word, Excel) will be an asset
  • Responsible
  • Able to work under pressure

Salary: Competitive

Additional information

Qualified candidate are welcomed to send their CV to: [email protected].
Please indicate “Customer Support Specialist/Ashtarak” in the subject line of the email.
Only shortlisted candidates will be contacted for interview.

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Contact details

Website։ http://www.digitain.com

Address: , Armenia

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