Debt Collection senior specialist

Deadline: 12 October 2019

Employment term: Permanent

Category: Finance Management

Job type: Full time

Location: Yerevan

Job description:

  • Negotiate and advise customers on alternative payment plans, by phone and face to face.
  • Deal with customers diligently, courteously and professionally while collecting payments.
  • Monitor customers to identify outstanding debts (find new ways to contact customers).
  • Verification of customer opportunities of the payment of overdue debts, checking of all necessary information.
  • Planning of ongoing tasks.
  • Take actions to encourage timely debt payments.
  • Maintain and update record of customers from whom collections are made.

Required qualifications

Higher education in Business Administration, Economics, Finance or Law; 
-      At least 2 years of relevant experience preferably in the area of debt collection or micro lending;

  • Knowledge of process in regard of proceedings with the RA courts and Judicial Acts Compulsory Enforcement Service.
  • Excellent negotiations and communication skills
  • Conflict prevention and problem-solving skills
  • Ability to exercise good judgment
  • Ability to work in team and handle the difficult situations
  • Fast learner
  • Stress-resistant and patient
  • Comfortable working with targets
  • Proficiency in Microsoft Office;
  • Native in Armenian
  • Proficiency in English and Russian languages is a plus in career advancement

Required candidate level: Senior

Additional information

Թեկնածուները կարող են իրենց CV-ներն ուղարկել [email protected] հասցեին: Խնդրում ենք էլեկտրոնային նամակի թեմա դաշտում նշել`  " Debt Collection senior specialist”  

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Professional skills

AS banking

Soft skills

Stress resistant

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