Full-time German Language Agent

Deadline: 09 May 2021

Employment term: Permanent

Category: Foreign language

Job type: Full time

Location: Yerevan

Job description:

CCC International LLC is a one-stop business specializing in multilingual games and comics translation and customer support. 

Bearing the same corporate philosophy as our Japanese-Philippine company that is “CREATE A NEW STORY,” newly-established CCC International aims to create new work opportunities for the citizens of Armenia, new business chances for the country as we hope to bring in overseas collaborations, and new future business leaders who will carry the same values and vision our organization has.

Want to join and create a new story with us?

We are looking for a fun-loving, German-speaking individual who has a flair for customer support—empathy, timeliness, and problem-solving skills.

Working at CCCI, you will experience a young, collaborative, dynamic working atmosphere, exciting peer-to-peer recognition systems and rewards, unique company benefits and events, personal growth support, and best of all, a diverse, multicultural team with French, Japanese, Arabic, English, German, Spanish, Filipino, Armenian, and Russian-speaking individuals. 

Job responsibilities

  • Resolve game-related queries of customers through email within the assigned turnaround time
  • Manage and take ownership of the resolution process of all customer-related concerns
  • Appropriate escalation of customer-related concerns as required

Required qualifications

  • Required German CEFR LEVEL: B2-C2
  • Have full professional working proficiency in English
  • Work shift: within 9am - 6pm (No night or graveyard shifts)
  • Can commit to working with us for a minimum of two years
  • Can work on weekends/holidays
  • Lives in Yerevan, Armenia
  • Interest in games is a plus
  • Computer savvy, team player
  • Must possess an Android device
  • Have completed at least two years of bachelor's degree (or equivalent)
  • Have excellent analytical and organizational skills
  • Highly inquisitive and with strong attention to details
  • Be able to adhere to schedule changes based on the project requirement
  • Punctual, proactive, and displays a positive attitude
  • Has the motivation to work on their own, set personal work goals, and meet deadlines

Required candidate level: Mid level

Additional information

All interested candidates are kindly requested to submit their English CVs to [email protected]

Please indicate your German and English CEFR Level (A1-C2).

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Customer Service skills

English

Customer relationship management

German

Soft skills

Positive attitude

Time management

Problem solving 

Customer/service oriented

Hardworking

Punctuality

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Contact details

Website https://ccci.am/

Phone: +37433309015

Address: 408 office, 4th floor, Citadel Business Center, Teryan St., 105/1 Building, Yerevan, Armenia

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