Full-time German Language Agent
Deadline: 09 May 2021
Employment term: Permanent
Category: Foreign language
Job type: Full time
CCC International LLC is a one-stop business specializing in multilingual games and comics translation and customer support.
Bearing the same corporate philosophy as our Japanese-Philippine company that is “CREATE A NEW STORY,” newly-established CCC International aims to create new work opportunities for the citizens of Armenia, new business chances for the country as we hope to bring in overseas collaborations, and new future business leaders who will carry the same values and vision our organization has.
Want to join and create a new story with us?
We are looking for a fun-loving, German-speaking individual who has a flair for customer support—empathy, timeliness, and problem-solving skills.
Working at CCCI, you will experience a young, collaborative, dynamic working atmosphere, exciting peer-to-peer recognition systems and rewards, unique company benefits and events, personal growth support, and best of all, a diverse, multicultural team with French, Japanese, Arabic, English, German, Spanish, Filipino, Armenian, and Russian-speaking individuals.
- Resolve game-related queries of customers through email within the assigned turnaround time
- Manage and take ownership of the resolution process of all customer-related concerns
- Appropriate escalation of customer-related concerns as required
- Required German CEFR LEVEL: B2-C2
- Have full professional working proficiency in English
- Work shift: within 9am - 6pm (No night or graveyard shifts)
- Can commit to working with us for a minimum of two years
- Can work on weekends/holidays
- Lives in Yerevan, Armenia
- Interest in games is a plus
- Computer savvy, team player
- Must possess an Android device
- Have completed at least two years of bachelor's degree (or equivalent)
- Have excellent analytical and organizational skills
- Highly inquisitive and with strong attention to details
- Be able to adhere to schedule changes based on the project requirement
- Punctual, proactive, and displays a positive attitude
- Has the motivation to work on their own, set personal work goals, and meet deadlines
Required candidate level: Mid level
Customer Service skills
Customer relationship management
Share this job via your favorite social media channel.
CCC INTERNATIONAL LLC
We, CCC International LLC, are an international company comprised of talented innovators leading the way in connecting global markets and interests by providing top-quality solutions to our clients. Having bases in Japan, the Philippines, Malaysia and Armenia, we are a one-stop business specializing in multilingual translation and customer support mainly for games as well as comics, manga, and bande dessinée. We also offer content creation services such as blog and article writing, social media management, and marketing. As a creative organization, we thrive on unique and exciting projects that help spread value and entertainment across cultures. For more information, check us out at https://ccci.am/.
Address: 408 office, 4th floor, Citadel Business Center, Teryan St., 105/1 Building, Yerevan, Armenia