German-English email support
Deadline: 31 August 2019
Employment term: Permanent
Category: Sales/service management
Job type: Full time
GERMAN-ENGLISH EMAIL SUPPORT (3 STAFF)
- Resolve queries of the customers through email and chat within the assigned turnaround time
- Manage and take ownership of the resolution process of all customer-related concerns
- Appropriate escalation of customer-related concerns as required
- Be a native or at least have a full professional working proficiency in German
- Have effective English reading and writing skills
- Full-time German Email Customer Support
- Work shift: 9am-6pm Armenia Time
- Willing to be assigned to weekend shifts (the account operates 7 days a week)
- Lives in Yerevan, Armenia
- Have completed at least two years of college (or equivalent)
- Have excellent analytical and organizational skills
- Highly inquisitive and with strong attention to details
- Be able to adhere to schedule changes based on the project requirement
- Proactive and display a positive attitude
- Has the motivation to work on their own and to meet deadlines
Salary: 400-450 USD monthly, People with C2 level will be paid higher salary
You can apply online via staff.am or follow the below application procedure.
All interested candidates are kindly requested to submit their English CVs to [email protected]
Location: Citadel Business Center, Off. 408
Work shift: 9am-6pm
Benefits: Performance incentives (under management discretion)
Customer Service skills
Attention to details
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CREATIVE CONNECTIONS & COMMONS INC.
We, Creative Connections & Commons, Inc. (CCC), are a Japanese company comprised of talented innovators leading the way in connecting Japanese and global markets and interests by providing top-quality solutions to our clients.
Address: Citadel Business Center, Teryan St., 105/1 Building