IT User Support Specialist

Deadline: 11 August 2019

Employment term: Permanent

Category: Other IT

Job type: Full time

Location: Yerevan

Job description:

Looking for an IT User Support Specialist who will be responsible for providing support and assistance to the company IT users, for maintaining, upgrading and managing company IT infrastructure by performing client computers administration tasks.

Job responsibilities

  • Install and configure software on clients’ computers
  • Answer users’ inquiries regarding computer software and/or hardware operation to resolve problems
  • Set up equipment for clients’ computers
  • Train users in the proper use of hardware and/or software
  • Monitor IT infrastructure performance to ensure proper operation
  • Maintain records of daily and monthly data for communication transactions, problems, remedial actions taken and installation activities
  • Maintain IT infrastructure requirements including laptop and desktop computers, firewalls, printers and phones

Required qualifications

  • Bachelor's degree in computer science
  • Minimum 1 year of experience in related position
  • Good knowledge of Windows OS
  • Good knowledge of MS Office suite
  • Good Interpersonal skills to communicate with users and solve technical-related problems quickly and efficiently

Salary: Competitive, will be discussed individually.

Additional information

You can apply online via staff.am or follow the below application procedure.

Benefits:

  • Work in an international company
  • Competitive social package
  • Insurance
  • Meal allowance
  • Team-building events
  • and many others

All interested and qualified candidates are welcomed to send their CVs to [email protected] email with the position title in the subject line or apply online via staff.am.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

MS Office

English

Windows OS

Soft skills

Analytical skills

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Contact details

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