Talkdesk

Talkdesk is an enterprise cloud contact center that helps IBM, Trivago and 1,800+ other enterprises improve customer satisfaction and agent productivity. Talkdesk empowers companies to continuously improve customer experience. It is easy to set up, use and adapt. A “leader” in Gartner’s Contact Center as a Service Magic Quadrant, Talkdesk offers ongoing innovation, superior call quality and instant integration to the most popular business applications.

When we started Talkdesk in 2011, our mission was to help organizations around the world build brand love and loyalty by delivering exceptional customer experiences. That mission remains as important today as it did a few years ago, allowing us to earn the trust and respect of more than 1,800 companies in 75 countries around the world, including brands like IBM, Acxiom, 2U, Trivago, and YMCA. But how? Talkdesk is a cloud contact center solution for the customer-obsessed. With enterprise-class performance and consumer simplicity, Talkdesk CX Cloud™ empowers you to adapt your contact center to the evolving needs of your customers and teams. The results? Increased productivity, higher customer satisfaction, more cost savings and great customer experience.