Product Trainer

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Deadline: 12 June 2022

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

Digitain is seeking a professional to take the position of Product Trainer in the Company's team. He/she will be responsible for identifying training needs, developing annual training programs, creating instructional materials and conducting them – based on products’ strengths and weaknesses. The product trainer will offer structured learning experience, evaluate effectiveness of training programs, organize and handle tests for new and current employees.

Job responsibilities

  • Create and develop training course material using instructional design techniques incorporating adult learning theory, including writing lesson plans, designing application exercises and performance tests, and other job aids
  • Conduct training sessions and develop criteria for evaluating effectiveness of training activities- increasing the proficiency of employees
  • Revise training plans to meet new training requirements and keep technical information up to date
  • Classify training content based on the audience responsibilities’ framework
  • Work collaboratively within the Product team
  • Coordinate training schedules, dates, and logistics as well as maintain all training systems and databases related to product training
  • Track, report, and evaluate the effectiveness of training solutions and make changes to programs based on feedback, analysis and recommendations
  • Evaluate the knowledge of class participants to determine training needs and effectiveness
  • Contribute to training process improvements and participate in other projects as needed
  • Conduct onsite and web-based training on product benefits and workflow
  • Create attractive training materials - using marketing solutions

Required qualifications

  • University degree
  • Minimum 2-3 year work experience in relevant field or in Customer service
  • Excellent interpersonal and communication skills (oral and written) and training handling skills
  • Competent speech, ability to motivate and persuade
  • Knowledge of MS office, good knowledge of Power Point, Internet navigation skills
  • Ability to deliver trainings and quality materials in Armenian, Russian and English languages
  • Analytical thinking, open to changes and quick orientation skills
  • Working ethics, high sense of responsibility, hardworking, initiative and flexible personality
  • Ability to work under high pressure and deal with strict deadlines
  • Ability to prioritize and simultaneously perform different tasks

Required candidate level: Mid level

Professional skills

MS Office

Teaching/training experience

Soft skills

Public speaking

Analytical skills

Communication Skills

Flexibility

You can apply for this job just by following Application procedure.

Application procedures

Qualified candidates are welcome to apply for the job by following this link

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Benefits

Free language courses
Medical insurance
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Local and online training package
Day off
Company performance-based bonuses
Staff referral program
Gamezone or fun activities
Employee Discounts & Perks
Massage

Contact details

Website http://www.digitain.com

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