Senior Technical Support Engineer

Deadline: 11 October 2017

Employment term: Permanent

Category: Other IT/tech

Job type: Full time

Location: Yerevan

Job description:

In this role the incumbent will be responsible for providing installation, deployment and maintenance of applications on the production environment.

Job responsibilities:

Provides installation, deployments and maintenance of Synergy’s applications on the client and local servers;

Provides continuous monitoring of the installed and deployed application;

Provides log analysis and performance report;

Resolves problems or provides "how-to" instructions using a variety of reference manuals and on-the-job experience;

Find and implement automation solutions for routine tasks;

Maintain and troubleshoot Windows and Linux servers running both on Synergy and Client datacenters;

Research and implement new technologies to improve company service;

Willingness to travel to different countries even to exotic one.

Required qualifications:

BA in computer science.

Ability to produce analytical reports, communicate with clients and conduct training;

Advanced knowledge on various versions of Windows and Linux Operating Systems;

Good knowledge of MS SQL, MySQL, PostgreSQL and Oracle Databases on administration level;

Ability to work under pressure, manage time effectively and in multi-task environment and meet deadlines;

Experience in Bash, PowerShell or Python scripting languages;

Familiarity with DevOps tools like Docker, Kubernetes, Jenkins and Spinnaker is a big plus;

Good knowledge on web technologies like IIS, Apache, nginx;

Advanced verbal and written communication skills;

Fluent in Technical English.

You can apply for this job just by following Application procedure.

Application procedures:

You can apply here.

Company details

Industry: Information technologies

Type of company: Other

Number of employees: 50-200

Date founded: 1997

About company:

Synergy International Systems, Inc. (“Synergy”) is a global information technology firm that provides information systems advisory, design, development, and implementation services. Founded in 1997, Synergy is headquartered in the Washington, D.C. metro area and maintains a Global Learning Center in Yerevan, Armenia. Synergy’s core expertise is in software for monitoring and evaluation (M&E), national development effectiveness, judicial system modernization, public financial management (PFM), disaster relief and reconstruction, education, and public health.

For more than 18 years, our comprehensive management information systems have been implemented in over 55 countries, in collaboration with country governments, multilateral and bilateral development organizations, NGOs, and private sector partners.

Contact details


Phone: (010) 650-202

Address: , Armenia

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