Spanish support Manager

Deadline: 06 January 2019

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

IFCMARKETS.CORP. is seeking for Spanish speaking support Manager.

Whether you are a University leaver looking to start a career in Customer Service or if you are an experienced individual looking for your next move this role is for you!

Job responsibilities

  • Manage all types of correspondence including inbound / outbound calls, email, live chat and web customer service queries. The team are there to maximize and generate new ideas and opportunities through interaction with our customers via all digital channels.
  • Perform translation by adapting the texts to the technical, cultural and linguistic requirements of the target audience /from English into Spanish/;
  • Promote company products and services to the clients;
  • Identify opportunities for improvements and make recommendations.

Required qualifications

•             Higher education in linguistics, philology, economics, business administration/management or relevant field;

•             Excellent communication and writing skills in Spanish;

•             Ability to multi-task and produce results within deadlines;

•             High sense of working responsibility and self-management;

•             Team working readiness and motivation to work productively on daily basis and excel in your work.

Additional information

If you thrive on delivering excellent Customer Service and are able to communicate with people at all levels, then you are kindly requested to submit Resumes or send by e-mail: [email protected]

Please indicate "Spanish speaking support Manager" in the subject line of the e-mail.

Please clearly mention that you have heard of this job opportunity on staff.am

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Contact details

Website։ https://www.ifcmarkets.com/

Phone: (010) 529-950

Address: , 18 Arshakunyats Avenue, Yerevan , Armenia

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