System Administrator

Deadline: 13 March 2019

Employment term: Permanent

Category: System Admin/Engineer

Job type: Full time

Location: Yerevan

Job description:

Digital Edge is seeking a system/network administrator with good English knowledge to join our technical support team.

Job responsibilities

-Monitor IT systems 
-Work with monitoring/alerting systems, troubleshoot and solve arising issues with engaging other teams if needed 
-Act rapidly in critical situations, handling multiple alerts simultaneously. 
-Be able to ensure high availability and SLA's 
-Control the accuracy of responses to all received claims and problems from clients 
-Manage, track, report and process assigned tickets daily and across shifts 
-Redirect problems to the appropriate departments 
-Create reports and ensure proper workflow 
-Work in 24x7 team, with day and night shifts

Required qualifications

-Written and verbal communication skills in English 
-Bachelor degree in Computer Science, Engineering or in other related area 
-Good knowledge and hands-on experience in Windows and Linux Servers 
-Troubleshooting and customer service skills 
-Strong analytical and organizational skills, with passionate attention to detail 
-Ability to multi-task, prioritizing multiple objectives and initiatives 

Salary: Competitive, depending on previous experience and skills.

Additional information

To apply for this position, please submit your CV in English language to: [email protected], mentioning the position title you are applying for in the subject line of the email. 

Professional skills

Windows system administration

Linux system administration

Soft skills

Logical thinking

Multitasking

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Contact details

Website։ www.digitaledge.net

Phone: 091220473

Address: , Yerevan , Armenia