Deadline: 13 March 2019
Employment term: Permanent
Category: System Admin/Engineer
Job type: Full time
Digital Edge is seeking a system/network administrator with good English knowledge to join our technical support team.
-Monitor IT systems
-Work with monitoring/alerting systems, troubleshoot and solve arising issues with engaging other teams if needed
-Act rapidly in critical situations, handling multiple alerts simultaneously.
-Be able to ensure high availability and SLA's
-Control the accuracy of responses to all received claims and problems from clients
-Manage, track, report and process assigned tickets daily and across shifts
-Redirect problems to the appropriate departments
-Create reports and ensure proper workflow
-Work in 24x7 team, with day and night shifts
-Written and verbal communication skills in English
-Bachelor degree in Computer Science, Engineering or in other related area
-Good knowledge and hands-on experience in Windows and Linux Servers
-Troubleshooting and customer service skills
-Strong analytical and organizational skills, with passionate attention to detail
-Ability to multi-task, prioritizing multiple objectives and initiatives
Salary: Competitive, depending on previous experience and skills.
To apply for this position, please submit your CV in English language to: [email protected], mentioning the position title you are applying for in the subject line of the email.
Windows system administration
Linux system administration
Share this job via your favorite social media channel.
Address: , Yerevan , Armenia