Technical Support Specialist

Deadline: 31 January 2019

Employment term: Permanent

Category: Other IT

Job type: Full time

Location: Yerevan

Job description:

We are looking for a Technical Support Specialist to maintain, upgrade and handle our software, hardware and networks.

Resourcefulness and problem solving are key skills in this role. The ideal candidate should be able to diagnose and resolve problems quickly and efficiently, also should communicate effectively with all teams and users, understand their problems, priorities and solve them in a timely manner.

Job responsibilities

  • Set up accounts and workstations;
  • Install and configure software and hardware;
  • Monitor performance and maintain systems according to requirements;
  • Proactively find issues and outages (if any) and resolve efficiently;
  • Upgrade systems with new releases and models;
  • Update and train staff on new technologies and on working with ISO standards;
  • Administer desktop and server systems;
  • Provide support for implementation, troubleshooting and maintenance of IT systems including day-to-day operations;
  • Take part in researching, evaluating and purchasing of software and hardware equipment;
  • Implement new services and solutions;

Required qualifications

  • Experience with hardware configuration and installation;
  • Working experience with Microsoft Windows 7, 8, 10;
  • Sound background of Linux administration (Ubuntu/CentOS);
  • Experience with Network OSI Model, TCP/IP, LAN, WAN, Wi-Fi and VPN;
  • Experience with anti-virus/malware products at the enterprise server level;
  • High sense of responsibility and time management;
  • Sound knowledge of English language;
  • Working experience in an IT field;

Salary: Competitive

Additional information

To apply for this position, please send your CV and motivation letter in English to: [email protected] , specifying the position title in the subject line of the email. Only shortlisted candidates will be contacted.

Please clearly mention that you have heard of this job opportunity on staff.am

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Contact details

Website։ http://www.webbfontaine.com/

Phone: (010) 655-657

Address: , 6 fl., 2/5 Armenakyan str. , Yerevan , Armenia

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