CRM Product Analyst
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Deadline: 30 May 2024
Employment term: Contract
Category: Banking/credit
Job type: Full time
Location: Yerevan
Job description:
“VTB Armenia” bank is one of the top 3 largest banks in the Armenian market in terms of the number of active clients. The bank is actively developing focusing more on client’s experience. In this regard, a CRM direction has emerged, where we are looking for an experienced CRM product analyst to join our dynamic CRM team.
/en/crm-product-analyst-7
Job responsibilities
- Writing SQL queries and client base analysis (for subsequent communications to the client)
- Analysis of customer behavior
- Testing and verification of product hypotheses (A/B testing)
- Automation and optimization of communication processes
- Analysis of the effectiveness of communications
- Preparation of analytical reports
- Making conclusions based on the analysis
Required qualifications
- 1-3 years of experience as a product or data analyst
- Excellent knowledge of SQL (is a must)
- Advanced knowledge of Excel (complex formulas, knowledge of power query will be a plus)
- Understanding the principles of database operation (ETL), the ability to optimize SQL queries
- Fluent Armenian, Russian or English languages
- Strong desire to learn
- Ability to work with Big Data
- Multitasking
- Strong communication skills
- Structural and analytical thinking
- Knowledge of the main Python libraries for data analysis (will be a plus)
- Knowledge of finance, banking products (will be a plus)
Required candidate level: Mid level
Additional information
Benefit Packages:
- Medical insurance
- Corporate events
- Privileged financial services,
- Reward system
- Additional paid days off
- Bonuses based on performance.
Professional skills
SQL query generation
MS Excel
SQL
Analytical thinking
Big Data
ETL
Soft skills
Ability to work independently
Negotiation skills
Time management
Adaptability
Flexible
Goal-oriented
Analytical skills
Teamwork
Multitasking
Sense of responsibility
Continuous learning drive
Product oriented
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About Company
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Benefits
Contact details
Website https://www.vtb.am/
Phone: +37480008787
Address: 33/3 Manandyan Street, Yerevan, Armenia
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+374 43 901 900 
