Customer Service Specialist
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Deadline: 02 June 2024
Employment term: Permanent
Category: Administrative/office-work
Job type: Full time
Location: Yerevan
Job description:
An international company is looking for a Manager/Dispatcher to join their thriving team. The company is specialized in logistics services mainly in the US market.
If you are a forward-thinking individual who enjoys working in fast-paced, collaborative environments, then this job is for you. Extensive training will be provided to new employees, so work experience in this field is preferred but not required.
/en/customer-service-specialist-315
Job responsibilities
Job responsibilities:
- Handle client inquiries through phone and email communication (up to 10-15 calls per day).
- Provide clients with information about services and rates when requested.
- Manage client documentation and data in a timely and accurate manner.
- Establish long-lasting relationships with regular and new clients.
- Execute other related duties and participate in special projects as assigned.
Required qualifications
Requirements:
- Strong communication and writing skills in the English language
- Attention to detail and organizational skills
- Client-focused approach
- Basic computer skills
You will get:
- Full or part-time employment
- Work from the office in Yerevan (non-remote)
- Fixed base salary and competitive bonus system
- Annual paid leave according to the RA Labor Code
- Free training and resources to help you develop new skills
The salary depends on the level of knowledge of the English language.
Please note that due to the time difference, mostly night shifts are available.
Required candidate level: Not defined
Salary: 200000 AMD - 400000 AMD Net a month
Additional information
If you are interested, please, send your CV to spgheng@gmail.com.
Professional skills
MS Windows, MS Office
Advanced English knowledge
Soft skills
Personal branding
Customer/service oriented
Flexible
Teamwork
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