Reservations Coordinator
По эл. почте
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Крайний срок: 13 Июнь 2024
Условия контракта: Постоянный
Категория: Туризм/ Гостиничный бизнес
Тип вакансии: Полная ставка
Местонахождение: Ереван
Описание работы
If you have knowledge of Opera PMS System and are motivated to go forward into reservations and sales, then we are looking for you to join our amazing team!
What else will you get:
- Experience in international hotel
- Competitive Salary
- Monthly bonus plan
- Friendly working atmosphere
- Lunch in our tasty canteen
- Annual paid leave – 20 working days
- Employee rate for hotel gym
/ru/reservations-coordinator-24
Обязанности
- Follow the approved sales and marketing plan
- Input, access data and process all reservations, changes, and cancellations in reservation system
- Process all group and individual reservation requests, changes and cancellations. Enter and/or modify group block in system to ensure inventory and booking procedures are reflected correctly
- Maintain accurate filing system for groups and ensure that each group block is traced
- Provide relevant data pertaining to all reservations and coordinate with other departments as needed to provide reservations information and needs
- Provide and maintain reports and records of all groups during stay and after departure, and follow up on any group inquiries
- Accommodate and document the requests and reservations
- Ensure all related systems are configured correctly
- Prepare daily adjustments and reporting
- Follow reservation techniques to maximize revenue
- Answer questions about property facilities/services and room accommodations
- Follow Wyndham Hotels all policies and procedures
- Perform other job-related duties as assigned
Требования
- Bachelor’s or Master’s Degree in Business, Tourism or other related field
- At least 1 year of experience in reservation
- Knowledge of Opera PMS System is a must
- Solid knowledge of Armenian, English and Russian
- Good listening skills and the ability to anticipate business needs
- Mentality of client service and taking responsibility beyond direct duties
Требуемый уровень кандидата: Средний уровень
Дополнительная информация
To apply for the vacancy, please send your CV to hrm@ramadahotelandsuitesyerevan.am mentioning “Reservations Coordinator” in the subject line.
Please note that only shortlisted candidates will be contacted for interview.
Профессиональные навыки
Операционная система OPERA
Личные навыки
Способность работать в команде
Стрессоустойчивость
Организационные навыки
точность
Ответственность
Поделитесь этой вакансией в соцсетях.
О компании
With over 800 hotels across 63 countries, there's bound to be a Ramada nearby. Each hotel is equipped with everything you need to enjoy your stay, whether you're exploring the local sights, or staying in for a meeting or convention. Casual dining options are available, as well as meeting and events facilities.
Контакты
Веб-сайт https://www.wyndhamhotels.com/ramada
Телефон: +37411610060
Адрес: 4 Amiryan Street, Ереван, Армения
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+374 43 901 900 
