Operations Representative (Customer Support, Logistics Specialist)
Крайний срок: 01 Июнь 2024
Условия контракта: Постоянный
Категория: Административный/офисный
Тип вакансии: Полная ставка
Местонахождение: Ереван
Описание работы
Buymie LTD is an Armenian/Irish co-founded tech company that provides grocery delivery services across Ireland. Buymie is currently growing and looking to extend its team in Armenia.
We are searching for an Operations Representative (Customer Support and Logistics) to join our team. As an Operations Representative, you will work within our team to ensure the smooth running of day-to-day operations.
/ru/operations-representative-customer-support-logistics-specialist-47
Обязанности
- Follow up on the company’s set procedures and policies
- Provide feedback to relevant departments to help improve the customer and shopper experience
- Actively monitor the assigned channels in Slack and take action
- Participate in the weekly Operations team meetings
- Detect and report the tech issues/bugs and suggest ideas via the set procedure
- Perform other duties as assigned
Требования
- Up to 1 year of experience in a relevant position
- Excellent written and spoken English
- A desire to learn and prove yourself in a fast-moving environment
- Able to effectively communicate with a wide range of people via telephone or email
- Ability to quickly assess a situation and problem-solve to the point of resolution
- Previous experience in a customer-facing role is a plus
- Previous experience in a tech startup is a plus
- Able to learn and adapt quickly to a multinational working environment
- Availability to work night shifts (not overnight) and weekends
Требуемый уровень кандидата: Средний уровень
Дополнительная информация
To apply for this position please follow the link. Only shortlisted candidates will be invited for an interview.
Профессиональные навыки
Обслуживание клиентов
Управление логистикой
Личные навыки
Возможности работать независимо
Решение проблем
Внимательный
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