ԷՅՉ-ԷՍ-ԲԻ-ՍԻ ԲԱՆԿ ՀԱՅԱՍՏԱՆ ՓԲԸ

Աշխատանքի նկարագրություն՝

The opportunity: Social Media Administrator

At HSBC, we’re a trusted international organisation with a global customer base of around 39 million customers worldwide through a network that covers 62 countries and territories. In Europe, our ambition is to become the leading international wholesale bank and we need talent like you to help us meet our ambition. Whether you want a career that could take you to the top or in an exciting new direction—we offer opportunities, support and rewards that will take you further.

Here in Armenia, you’ll help evolve and grow our business. Are you goal-oriented? Do you have skills and experience in managing social media accounts? Are you ready to generate new ideas and demonstrate creative thinking?

If you answered yes to any of these questions, we want to hear from you!

/am/social-media-administrator-2

Աշխատանքային պարտականություններ

What you will do:

• Provide assistance to the Marketing Manager/Community Manager or Assistant Marketing Manager/Community Manager (hereafter CM) by performing daily Marketing tasks assigned by them
• Offer content for social media and marketing campaigns/products to address the business objectives
• Undertake regular review and update of HSBC Armenia website, update/development/design and printing of marketing materials for WPB business including branch posters, brochures, and etc.
• Ensure high quality performance including but no limited to:
• Supporting the Assistant Marketing Manager/Community Manager (hereafter CM) in development of a customer-focused Social Media strategy and day to day management of Social Media account with adherence to Social Media Operating Procedures and Standards
• Under CM's supervision monitoring and timely responding to customer requests, complaints and customer service related queries. Collaboration with the business lines and functions to build holistic process which links up with Social media activities, ensuring that the customer experience of Social Media is seamless and well-integrated
• Under CM's supervision creation of content plan and content in line with Bank’s purpose and values, maintaining HSBC Group and local regulations. Liaise with social media agency to monitor, drive and boost revenue through social media activities and business campaigns

Անհրաժեշտ հմտություններ

You should apply if you have:

• Relevant work experience in SMM and Marketing
• Ability to work with rules and regulations
• Content writing skills and creative thinking
• Consistency achieved set objective, and action taken for personal performance improvement
• Excellent knowledge of Armenian and English

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

Պահանջվող թեկնածուի մակարդակը: Միջին մակարդակ

Լրացուցիչ տեղեկություն