Call Center Operator

Deadline: 04 February 2021

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

Adjarabet.am the leading brand in the online gambling system is pleased to announce a vacancy for the position of Call Center Operator

  • Working hours: Sliding Shifts (There is also night shift)

 



 

Job responsibilities

** Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media

** Provide customers with the data regarding new and existing services/campaigns

** Register Customer problems and requests correctly and accurately

** Verify any kind of information related to subscribers

** Follow high security level of customer data confidentiality

** Follow company standards in customer service

** Proper knowledge of Company products/ services/promotions/standards.

Required qualifications

** Fluent in Armenian, Russian, English both spoken and writing skills

** Excellent Communication Skills

** Multitasking skills

** Stress tolerance

** Adaptive to changes

** Quick learner.

Required candidate level: Junior

Additional information

Interested candidates should send their CV to: [email protected]  

Please indicate the position title in the subject line of your email, otherwise your CV will not be considered.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Professional telephone manners

Conflict management

Task management

Soft skills

Negotiation skills

Written communication skills

Positive attitude

Time management

Customer/service oriented

Flexible

Teamwork

Fast learning ability

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Contact details

Website http://adjarabet.am

Address: 58 Karapet Ulnetsi St, Yerevan, Armenia

Find Adjarabet.am on social media