Call Center Operator
Deadline: 04 February 2021
Employment term: Permanent
Category: Sales/service management
Job type: Full time
Location: Yerevan
Job description:
Adjarabet.am the leading brand in the online gambling system is pleased to announce a vacancy for the position of Call Center Operator
- Working hours: Sliding Shifts (There is also night shift)
/en/call-center-operator-82
Job responsibilities
** Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
** Provide customers with the data regarding new and existing services/campaigns
** Register Customer problems and requests correctly and accurately
** Verify any kind of information related to subscribers
** Follow high security level of customer data confidentiality
** Follow company standards in customer service
** Proper knowledge of Company products/ services/promotions/standards.
Required qualifications
** Fluent in Armenian, Russian, English both spoken and writing skills
** Excellent Communication Skills
** Multitasking skills
** Stress tolerance
** Adaptive to changes
** Quick learner.
Required candidate level: Junior
Additional information
Interested candidates should send their CV to: [email protected]
Please indicate the position title in the subject line of your email, otherwise your CV will not be considered.
Professional skills
Professional telephone manners
Conflict management
Task management
Soft skills
Negotiation skills
Written communication skills
Positive attitude
Time management
Customer/service oriented
Flexible
Teamwork
Fast learning ability
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About Company
Adjarabet is the most successful, safe and innovative gaming portal in Caucasus Region. Adjarabet offers to its customers fast payouts, secure transactions and excellent customer service.