Casino Risks and B2C Operations Junior Specialist

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Deadline: 12 June 2022

Employment term: Permanent

Category: Finance Management

Job type: Full time

Location: Yerevan

Job description:

We are looking for qualified individuals to join our team as a Casino Risks and B2C Operations Junior Specialist, who will work on risky online casino areas, find any fraudulent activity on the site, conduct reconciliations with providers, find bugs in any directions of the site and support, inform the relevant departments about the changes on the website.

The job is shift based and includes morning, evening and night shifts (is a must).

Job responsibilities

  • Maintain good and efficient relationship with platform providers
  • Calculate cashback and bonuses
  • Cooperate with programmers to fix urgent issues
  • Identify any type of fraud
  • Investigate and classify fraudulent users to avoid high-risk scenarios
  • If fraud occurs, perform analysis and suggest appropriate product enhancements
  • Document all fraud cases to be used for new employees training
  • Document lessons learned
  • Develop team KPI's and enhance team performance
  • Improve processes/procedures related to fraud and withdrawal processing
  • Communicate with providers to reconcile platform data
  • Make market analysis
  • Prepare reports on the activity area
  • Test new products
  • Cooperate directly with casino platform developers and account managers
  • Coordinate, analyze and optimize online game and casino products
  • Control large payouts to the players by assuring that all turnover requirements are met

Required qualifications

  • Graduate degree, technical background is preferable
  • Work experience in relevant field will be a big plus
  • Good knowledge of Russian and English languages
  • Advanced computer user
  • Excellent knowledge of MS Excel
  • Mathematical thinking
  • Excellent interpersonal and communication skills
  • Hardworking, initiative and flexible personality
  • Ability to organize and plan work independently
  • Planning skills, ability to prioritize tasks
  • High sense of responsibility
  • Reporting and analytical skills
  • Ability to work under high pressure
  • A positive attitude towards working within a team and being a team player
  • Passion, drive and motivation to learn new things
  • Readiness to work on shift basis

Required candidate level: Junior

Professional skills

MS Office


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Application procedures

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Free language courses
Medical insurance
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Local and online training package
Day off
Company performance-based bonuses
Staff referral program
Gamezone or fun activities
Employee Discounts & Perks

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