Chinese Speaking Account Opening Representative

Deadline: 27 January 2021

Employment term: Permanent

Category: Finance Management

Job type: Full time

Location: Yerevan

Job description:

Exinity Group is looking for a candidate to fill the position of a Chinese Speaking Account Opening Representative.
The incumbent will report directly to the Account Opening Team Lead in Armenia and Global Head of Customer Service.
It is a full-time job, in shifts for a total of 40 hours/ week (5 days a week, 8 hours per day); shifts apply to weekends as well.

Job responsibilities

  • Verify and process all documents received and ensure that compliance procedures are being adhered to
  • Assist clients in sending correct documents to achieve customer satisfaction as well as Company growth
  • Process of all new documents, including Individual, Corporate, IB, etc.
  • Complete compliance checks for new accounts
  • Respond to any emails regarding account opening
  • Follow up on pending accounts for outstanding documents, calls and emails
  • Liaise with other departments/ offices to ensure they are up-to-date with account opening procedures and documents required
  • Fill account documents;
  • Update records of accounts daily;
  • Complete weekly/ monthly reports for account opening.

Required qualifications

  • Fluency in Chinese and English, both written and spoken;
  • Knowledge of any other foreign language will be an advantage;
  • Relevant experience in working with document flow will be considered as an advantage;
  • University degree;
  • Computer literacy: very good knowledge of MS Excel and MS Word;
  • Excellent communication and monitoring skills;
  • Ability to work in a high-pressure environment and meet strict deadlines;
  • Attention to details.

Required candidate level: Not defined

Additional information

Competitive remuneration and benefits package; medical insurance will be provided after the completion of the probation period.

 

Professional skills

MS Excel

Customer relationship management

Advanced English knowledge

Chinese language

Soft skills

Time management

Flexible

Teamwork

Fast learning ability

Attention to details

You can apply for this job just by following Application procedure.

Application procedures

To apply for this position, please follow the link. Early applications are encouraged and welcome. All applications will be treated confidentially. Only shortlisted candidates will be contacted for the interview.

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Contact details

Website https://group.exinity.com/

Address: 15 Movses Khorenatsi Street, Yerevan, Armenia