Chinese Speaking Account Opening Representative
Deadline: 27 January 2021
Employment term: Permanent
Category: Finance Management
Job type: Full time
Location: Yerevan
Job description:
Exinity Group is looking for a candidate to fill the position of a Chinese Speaking Account Opening Representative.
The incumbent will report directly to the Account Opening Team Lead in Armenia and Global Head of Customer Service.
It is a full-time job, in shifts for a total of 40 hours/ week (5 days a week, 8 hours per day); shifts apply to weekends as well.
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Job responsibilities
- Verify and process all documents received and ensure that compliance procedures are being adhered to
- Assist clients in sending correct documents to achieve customer satisfaction as well as Company growth
- Process of all new documents, including Individual, Corporate, IB, etc.
- Complete compliance checks for new accounts
- Respond to any emails regarding account opening
- Follow up on pending accounts for outstanding documents, calls and emails
- Liaise with other departments/ offices to ensure they are up-to-date with account opening procedures and documents required
- Fill account documents;
- Update records of accounts daily;
- Complete weekly/ monthly reports for account opening.
Required qualifications
- Fluency in Chinese and English, both written and spoken;
- Knowledge of any other foreign language will be an advantage;
- Relevant experience in working with document flow will be considered as an advantage;
- University degree;
- Computer literacy: very good knowledge of MS Excel and MS Word;
- Excellent communication and monitoring skills;
- Ability to work in a high-pressure environment and meet strict deadlines;
- Attention to details.
Required candidate level: Not defined
Additional information
Competitive remuneration and benefits package; medical insurance will be provided after the completion of the probation period.
Professional skills
MS Excel
Customer relationship management
Advanced English knowledge
Chinese language
Soft skills
Time management
Flexible
Teamwork
Fast learning ability
Attention to details
You can apply for this job just by following Application procedure.
Application procedures
To apply for this position, please follow the link. Early applications are encouraged and welcome. All applications will be treated confidentially. Only shortlisted candidates will be contacted for the interview.
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About Company
Exinity Group is represented by FTG Consultants LLC, acting as a back office hub for Exinity in Armenia. Exinity Group is a new global wealth management organisation with an ambitious mission to create a new generation of empowered investors and traders. The Group is home to its various retail businesses including Alpari International, FXTM and a soon new retail offering under the Exinity name. We’re meeting the needs of aspirational young adults who want secure access to both cash based and leveraged investment products, with innovative solutions.
Our global network of offices and regulations spans Europe, the Middle East, Africa, Asia and Latin America, and we have already attracted over 3 million clients across 180 countries. We have offices in Cyprus, Asia, Africa, Latin America and the City of London.
At Exinity, we believe in the freedom to succeed. It’s not just a promise we make to our clients and partners, but to our people too. We encourage our people to learn from each other, to exchange information and best practices in an open-minded environment, and to advance by building up their skills and responsibilities. We do this in order to create prosperity for our customers, our brands, and our people.
We are looking for people who are passionate about making a strong contribution to Exinity Group’s growth under the FXTM (Armenia) brand..
Contact details
Website https://group.exinity.com/
Address: 15 Movses Khorenatsi Street, Yerevan, Armenia