Client Manager

Deadline: 01 November 2020

Employment term: Permanent

Category: Banking/credit

Job type: Full time

Location: Yerevan

Job description:

The incumbent will be responsible for presentation of Bank services to the clients.

Job responsibilities

  • Provide consultation to clients and duly present any service offered by the Bank

  • Make transactions

  • Compile packages of documents required for opening bank, deposit and card accounts and confirm their completeness and accuracy

  • Process bank, deposit and card accounts opening, provide issued plastic cards

  • Track client account turnover, offer (sell) new banking services

  • Act as intermediary in “client-Bank subdivisions” relations

  • Prepare and provide account statements, confirmations and handouts to clients

  • To receive and to report to line manager clients’ signals, proposals and complaints regarding any of banking services

  • Report to line manager 

Required qualifications

  • University degree. Specialization in accounting, finance, economy is desireable.

  • At least 1 year of work experience (from which at least 6 months in customer service

  • Good knowledge of basic banking and accounting principles

  • General understanding of  banking and civil legislation,

  • Good knowledge of  Microsoft Office package, Knowledge of AS-Bank 4.0 Operational Day is desirable

  • Excellent  knowledge of Armenian, Russian and English

  • Excellent communication skills and polite manners

  • Detail oriented and alert

  • Excellent teamwork skills

  • Ability to quickly navigate and make decisions in conflict situations

Required candidate level: Mid level

Salary: Competitive

Additional information

BENEFIT PACKAGE

• Full time position, open-ended employment contract; start date: ASAP 

• Highly competitive package of benefits

• Career growth and development opportunities

REMUNERATION: Competitive

Benefit package applicable to Ameriabank CJSC employees including but not limited to annual bonus, insurance package, banking services with special rates, wide range of trainings and individual professional development plan, etc.

Professional skills

Banking legislation of RA

MS Office

AS banking

Soft skills

Problem solving 

Communication skills

You can apply for this job just by following Application procedure.

Application procedures

To apply for this position please follow the link. Only short-listed candidates will be interviewed.

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Contact details

Website http://www.ameriabank.am

Phone: +37410561111

Address: 2 Vazgen Sargsyan St, Yerevan, Armenia

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