CRM Sportsbook Officer

Deadline: 15 July 2022

Employment term: Permanent

Category: General/professional/Other services

Job type: Full time

Location: Yerevan

Job description:

You’ve come here for the vacancy of CRM Sportsbook Officer in the CRM Team. We’ll try to provide all the information you need down below. We hope the journey you are about to begin will be full of pleasant surprises.

About us
We are aPeople, representing - one of the biggest entertainment portals in the region. If you decide to start your journey with us, we’ll be happy to share our experience of development, success and fun.

We can provide you with a sustainable environment, a skillful team and a work full of new experiences.

Job responsibilities

As a CRM Sportsbook Officer, we need you to:

  • The creation and implementation of an optimized daily/weekly/monthly campaign program for the purpose of customer retention and reactivation
  • Creating and implementing private promotion for specified segments through CRM tools
  • Keep all departments across company updated about existing and upcoming operations
  • Customer communications flow - Targeting an appropriate segment for each promotion according to communication tools
  • Analyzing and reporting the results of CRM activities
  • Tracking financial effectiveness of campaigns, including details of customer behavior, usage and spend
  • Daily monitoring and comparison of campaigns performance to its forecast
  • Resolving daily Issues
  • Providing information and analysis for other departments on request.

Required qualifications

We need you to have:

  • Knowledge of Sportsbook/ gameplay experience
  • Higher Education in Business administration
  • Basic experience working with Data Bases
  • Advance knowledge of Excel
  • Advanced knowledge of English
  • Working experience with CRM will be advantage
  • Analytical skills to forecast and identify trends and challenges
  • Great attention to details
  • Enthusiastic to learn more.

We promise to give you:

  • Health insurance
  • Competitive salary
  • Performance based bonus system
  • Professional development opportunities
  • Dress the way you want
  • Working hours: Monday-Friday, 11:00 - 19:00
  • Safe working environment - Work from home during the pandemics
  • Out of the box community
  • Welcoming team
  • Skill sharing
  • Your personal amigo to help you adapt.

Required candidate level: Not defined

Additional information

Ready to jump in? Let us know by sending your resume to this email: [email protected], please indicate the position title in the subject line of your email, otherwise, your CV will not be considered.

May your journey begin!

aPeople team

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Professional skills


MS Excel


Soft skills

Analytical skills

Attention to details

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Medical insurance
Flexible working schedule
Day off
Company performance-based bonuses
No dress code
Professional Development Reimbursement
Gifts for different occasions

Contact details


Address: 58 Karapet Ulnetsi St, Yerevan, Armenia

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