Customer Service Specialist

Deadline: 01 April 2023

Employment term: Permanent

Category: Banking/credit

Job type: Full time

Location: Yerevan

Job description:

ACRA Credit Bureau is looking for motivated and qualified candidate for the position of Customer Service Specialist to fulfil the responsibilities listed below.

Job responsibilities

  • Customer service provision to legal entities and individual customers
  • Acceptance of applications received through postal service, documents review, processing of credit reports
  • Answering phone calls.
  • Presenting new products to potential customers
  • Other relevant duties

Required qualifications

  • At least two years experience in banking/finance sphere
  • Very good command in English and Russian
  • Very good written and verbal communication skills
  • Organizational skills
  • Time management.
  • Attention to detail
  • Problem-solving
  • Ability to quickly learn and adapt to the new environment

Required candidate level: Mid level

Salary: 200000 AMD - 500000 AMD Gross a month

Additional information

Those who are interested, please apply send your resume/CV and a cover letter to

Please clearly mention that you have heard of this job opportunity on

Professional skills

Banking legislation of RA

Financial analysis

Soft skills

Customer/service oriented

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Annual bonus
Annual salary review
Free language courses
Medical insurance
Teambuilding and corporate events
Training program abroad
Complimentary tea, coffee and refreshments
No dress code
Family member insurance with preferential terms

Contact details


Phone: +37410522467

Address: Elite Plaza Business Center, 9th floor, Movses Khorenatsi street, Yerevan, Armenia