Customer Service Specialist(night shift job)

Deadline: 12 April 2023

Employment term: Contract

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

US-based Commonwealth Casualty Company ( is looking for "customer service specialists" with a strong knowledge of English language. Working hours will be from 19:00 to 04:00.

Transportation for night time will be provided․

Job responsibilities

  • Answering inquiries from customers, solving problems and providing outstanding customer support continuously
  • Providing assistance and information to customers, suggesting solutions or redirecting requests to other relevant staff
  • Entering client information into the database, verifying information and maintaining the database
  • Maintaining the quality of support by adhering to standards and guidelines for answering customer inquiries, recommending improved procedures
  • Maintaining communication equipment by reporting problems

Required qualifications

  • Strong knowledge of English Language (written and spoken)
  • Outstanding customer service skills with customer focus
  • Ability to analyze information and come up with solutions
  • Positive, pragmatic, professional attitude with good interpersonal skills
  • Ability to stay calm under pressure
  • High attention to detail

Required candidate level: Not defined

Additional information

In case of interest please send your CV to with a subject line “Customer Service Specialist”

Please clearly mention that you have heard of this job opportunity on

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Contact details


Address: 49 Komitas Ave, Yerevan, Armenia