Customer Service Specialist(night shift job)
Deadline: 12 April 2023
Employment term: Contract
Category: Sales/service management
Job type: Full time
Location: Yerevan
Job description:
US-based Commonwealth Casualty Company (https://www.commonwealthcasualty.com/) is looking for "customer service specialists" with a strong knowledge of English language. Working hours will be from 19:00 to 04:00.
Transportation for night time will be provided․
/en/customer-service-specialistnight-shift-job-37
Job responsibilities
- Answering inquiries from customers, solving problems and providing outstanding customer support continuously
- Providing assistance and information to customers, suggesting solutions or redirecting requests to other relevant staff
- Entering client information into the database, verifying information and maintaining the database
- Maintaining the quality of support by adhering to standards and guidelines for answering customer inquiries, recommending improved procedures
- Maintaining communication equipment by reporting problems
Required qualifications
- Strong knowledge of English Language (written and spoken)
- Outstanding customer service skills with customer focus
- Ability to analyze information and come up with solutions
- Positive, pragmatic, professional attitude with good interpersonal skills
- Ability to stay calm under pressure
- High attention to detail
Required candidate level: Not defined
Additional information
In case of interest please send your CV to hr.customerservice.armenia@gmail.com with a subject line “Customer Service Specialist”
Professional skills
ASP.NET MVC
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Contact details
Website https://www.commonwealthcasualty.com
Address: 49 Komitas Ave, Yerevan, Armenia
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+374 43 901 900 
