Customer Support Agent – Chinese Language (Mixed shifts)

Deadline: 31 October 2020

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

BetConstruct is seeking an active and communicative Customer Support Agent  with profound knowledge of  and any other second foreign language to join our Customer Service team.

This is a full time position with mixed shifts working schedule.

Job responsibilities

 

  • Deliver customer service through online and phone support.
  • Provide solutions to customers with the help of supervisors from different departments. 
  • Provide detailed information about websites, procedures, payments and requests.
  • Translate database information about registered bets. 

 

Required qualifications

  • Excellent knowledge of Chinese and Armenian, both spoken and written;
  • Excellent listening and communication skills;
  • Customer service skills;
  • Ability to work under strict deadlines and pressure; 
  • Ability to work as a part of a team;
  • Ability to be patient and understanding; 
  • Experience in the field is a plus. 

 

Required candidate level: Mid level

Additional information

Interested candidates are encouraged to submit a CV to [email protected] email address with a note of "Customer Support Agent – Chinese Language" in the subject line.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Customer Service skills

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About SoftConstruct

You still don't know what we are doing, do you? Then this video is for you. The video gives information about main activity of SoftConstruct. We do not only create products but we also offer full support to our partners.

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Benefits

Free language courses
Medical insurance
Teambuilding and corporate events
Staff referral program
Day offs
Free parking

Testimonials

Contact details

Website https://www.softconstruct.com/

Phone: (010) 510051

Address: Garegin Hovsepyan 20, Yerevan, Armenia