Customer Support Agent –English/Russian Languages (Mixed shifts)

Deadline: 25 May 2021

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

BetConstruct is seeking an active and communicative Customer Support Agent with profound knowledge of English/Russian languages to join our Customer Service team.


Job responsibilities

  • Deliver customer service through online and phone support
  • Provide solutions to customers with the help of supervisors from different departments 
  • Provide detailed information about websites, procedures, payments and requests
  • Translate database information about registered bets 

Required qualifications

  • Excellent knowledge of Armenian, Russian or English languages
  • Excellent listening and communication skills
  • Customer service skills
  • Ability to work under strict deadlines and pressure 
  • Ability to work as a part of a team
  • Ability to be patient and understanding 
  • Experience in the field is a plus 

Required candidate level: Mid level

Additional information

Interested candidates are encouraged to submit a CV to [email protected] email address with a note of  " Customer Support Agent /  English/Russian " in the subject line.

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Professional skills

Windows Server

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About SoftConstruct

You still don't know what we are doing, do you? Then this video is for you. The video gives information about main activity of SoftConstruct. We do not only create products but we also offer full support to our partners.

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Free language courses
Medical insurance
Teambuilding and corporate events
Staff referral program
Day offs
Free parking


Contact details


Phone: (010) 510051

Address: Garegin Hovsepyan 20, Yerevan, Armenia