Customer Support Agent – Turkish Language (Mixed shifts)
Deadline: 28 February 2021
Employment term: Permanent
Category: Sales/service management
Job type: Full time
Location: Yerevan
Job description:
SoftConstruct is seeking an active and communicative Customer Support Agent with profound knowledge of Turkish and any other second foreign language to join our Customer Service team.
This is a full time position with mixed shifts working schedule.
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Job responsibilities
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets
Required qualifications
- Excellent knowledge of Turkish and Armenian, both spoken and written
- Excellent knowledge of any other foreign language is a must
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
Required candidate level: Mid level
Additional information
Interested candidates are encouraged to submit a CV to [email protected] email address with a note of " Customer Support Agent /Turkish" in the subject line.
Professional skills
Customer Service skills
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About Company
Founded by the Badalyan brothers in 2010 SoftConstruct is an innovative technology developer for a number of IT spheres. The company managed to originate such market leading labels as BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken, FastShift and more. Being independent trademarks, all the brands make up a large SoftConstruct family.
Aimed to attain the technological race, SoftConstruct’s group of experts initiated new approaches towards working with consumers by offering specifically designed industry related products and solutions.
At this point, SoftConstruct has over 2,000 employees, 10+ trademarks and a number of branch offices operating worldwide. Habitually, making shattering advancements to our products and solutions, we are on the right path to deliver more elevation to us and our clients.
About SoftConstruct
You still don't know what we are doing, do you? Then this video is for you. The video gives information about main activity of SoftConstruct. We do not only create products but we also offer full support to our partners.
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Contact details
Website https://www.softconstruct.com/
Phone: (010) 510051
Address: Garegin Hovsepyan 20, Yerevan, Armenia