English Speaking Customer Care Specialist

Deadline: 18 January 2020

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

Digitain is seeking for energetic and highly motivated English Speaking Customer Care Specialist to join its Customer Support team. 

The job is shift based and includes morning, evening and night shifts. 

We offer:

  • 2 weeks intense dedicated training to set you up for success
  • Free lunch
  • Fun, high-energy work environment
  • Continuous mentoring and development
  • Referral bonuses
  • Bonuses for night shifts

Job responsibilities

  • Customer support through online chat  and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company
  • Handle incoming calls related to the company and transfer to corresponding departments, if needed

Required qualifications

Our customers call us 24 hours a day, 365 days a year.

We need a candidate that is

  • Prepared to work any 8 hours, 5 days per week
  • A natural communicator
  • Confident and can-do, with a natural ability to deliver an excellent customer service
  • Proficient in English and Russian languages (written and verbal), good knowledge of Armenian
  • With good knowledge of MS Office (Word, Excel) will be an asset
  • Responsible
  • Able to work under pressure

Salary: Competitive

Additional information

Qualified candidate are welcomed to send their CV to: [email protected].
Please indicate “English Speaking Customer Care Specialist” in the subject line of the email.
Only shortlisted candidates will be contacted for interview.

You can apply online via staff.am or follow the below application procedure.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

MS Office

Soft skills

Written communication skills

Positive attitude

Customer/service oriented


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Contact details

Website http://www.digitain.com


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