English Speaking IT Support Specialist

Deadline: 07 November 2020

Employment term: Permanent

Category: Other IT

Job type: Full time

Location: Yerevan

Job description:

Envirotech is looking for a talented IT support for our growing office.

As a technical support employee, you’ll be monitoring and maintaining the computer systems and networks within an organization. You will be part of our worldwide IT team and report directly to your IT manager abroad.

Tasks include installing and configuring computer systems, diagnosing hardware/software faults and solving technical and network issues.

We offer: 

Competitive salary and bonuses; 

Full coverage health insurance;

Great working conditions and a friendly office atmosphere in the center of Yerevan; 

Career growth opportunities; 

Benefits such as company-paid fun days and corporate parties. 

Working Schedule: Mon-Fri, 11:00-20:00

 

Job responsibilities

  • Working closely with the management to identify technical issues and advising on the solution on the spot
  • Loading operating systems and configuring network settings for workstations
  • Logging and keeping records of customer/employee queries
  • Analyzing call logs so you can spot common trends and underlying problems
  • Testing and fixing faulty equipment
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Providing technical support across the company
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Expanding the local IT support team and managing it in the long term

Required qualifications

  • Bachelor’s degree in Computer Science, Engineering or other related fields;
  • 1+ years of related IT support experience;
  • Familiarity with desktop/laptop operating systems and software (PC, Windows, Microsoft Office, etc.);
  • Experience in a Windows Active Directory environment;
  • Strong knowledge of English, Russian and Armenian languages;
  • Experience providing remote assistance over the phone or via email;
  • An attention to detail and ability to concentrate in a busy environment;
  • Ability to prioritize issues and take appropriate steps with minimal supervision.
  • Knowledge in voip and sip tools/programs
  • Good ties with the internet provider/previous experience working with one (optional)

Required candidate level: Mid level

Additional information

All the interested candidates are welcome to send their CVs in English to our email [email protected] mentioning " English Speaking IT Support Specialist".

Please clearly mention that you have heard of this job opportunity on staff.am

Soft skills

Leadership skills

Problem solving 

Flexible

Detail-oriented

Fast learning ability

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Contact details

Website http://envirotech.am

Phone: (077) 585338

Address: Aram 74, Yerevan, Armenia

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