Front Desk Agent

Deadline: 23 July 2022

Employment term: Permanent

Category: Tourism/Hospitality/HoReCa

Job type: Full time

Location: Yerevan

Job description:

Sphera Hotel Yerevan is looking for a positive and energetic individual with corresponding hard and soft skills for the position of Front Desk Agent.

SALARY: starting from 150,000 AMD (NET)

Schedule: 8-hour

REQUIREMENTS:

  • Ability to work night shifts
  • English and Russian language knowledge
  • Ability to work full-time

Assets:

  • Staff lunch
  • Taxi for some shifts
  • Uniform

Job responsibilities

  • Welcome guests, check them in and out, distribute room keys and explain the hotel’s rules
  • Take payments from customers
  • Respond to guests’ issues and complaints in a friendly, timely manner
  • Manage online, phone and in-person room reservations
  • Explain local amenities and attractions to guests
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs

Required qualifications

Education: At least a bachelor's degree

Experience: Working experience in the hospitality industry is a plus

Required candidate level: Junior

Salary: 160000 AMD - 160000 AMD Net

Additional information

All interested candidates can send their CV to [email protected] email address.

Please mention “Front Desk Agent” in the subject line

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Computer knowledge

Knowledge of Russian and English languages

Soft skills

Teamwork

Ability to work under pressure

Hardworking

Communication skills in different languages

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