Front Desk Agent

Deadline: 23 July 2022

Employment term: Permanent

Category: Tourism/Hospitality/HoReCa

Job type: Full time

Location: Yerevan

Job description:

North Avenue Hotel Yerevan is looking for a positive and energetic individual with corresponding hard and soft skills for the position of Front Desk Agent.

Salary: starting from 150,000 AMD

Schedule: 8-hour

Requirements:

  • Ability to work night shifts
  • English and Russian language knowledge
  • Ability to work full-time

Assets:

  • Staff lunch
  • Taxi for some shifts
  • Uniform

Job responsibilities

  • Welcome guests, check them in and out, distribute room keys and explain the hotel’s rules
  • Take payments from customers
  • Respond to guests’ issues and complaints in a friendly, timely manner
  • Manage online, phone and in-person room reservations
  • Explain local amenities and attractions to guests
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs

Required qualifications

Education: At least a bachelor's degree

Experience: Working experience in the hospitality industry is a plus

Required candidate level: Mid level

Additional information

All interested candidates can send their CV to [email protected] email address.

Please mention “Front Desk Agent” in the subject line

Please clearly mention that you have heard of this job opportunity on staff.am

Soft skills

Customer/service oriented

Teamwork

Stress resistant

Active listening

Communication skills in different languages

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