Front Office Agent
Deadline: 14 April 2023
Employment term: Permanent
Category: Tourism/Hospitality/HoReCa
Job type: Full time
Location: Yerevan
Job description:
If you are fluent at Russian and English and love to communicate with people, then we invite you to apply to our Front Desk agent vacancy where you will have a great opportunity to meet and communicate with people from all over the world, and to be a member of a Great Team and have a Career Path.
What else will you get:
- Experience in international hotel
- 180.000 base salary + 30% addition for night hours + performance based monthly bonus (average 20.000-25.000)
- Friendly working atmosphere
- Lunch in our canteen
- Annual paid leave – 20 working days
- Employee rate for hotel gym
/en/front-office-agent-17
Job responsibilities
- Welcome and greet guests
- Do proper registration and room allocation
- Receive payments
- Answer and direct incoming calls
- Inform guests of hotel rates and services, working hours, check in and check out time, breakfast time, type of breakfast
- Make and confirm reservations for guests
Required qualifications
- Positive attitude
- Willingness and motivation to learn
- Ability to work with floating shifts
- Good knowledge of Armenian, Russian and English
- Knowledge of Opera PMS System will be an advantage
Required candidate level: Junior
Salary: 180000 AMD - 210000 AMD Net a month
Additional information
To apply for the vacancy, please send your CV to hrm.ramadahotelandsuitesyerevan.am mentioning “Front Desk Agent” in the subject line.
Please note that only shortlisted candidates will be contacted for interview.
Professional skills
OPERA operating system
Soft skills
Positive attitude
Customer/service oriented
Teamwork
Fast learning ability
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About Company
With over 800 hotels across 63 countries, there's bound to be a Ramada nearby. Each hotel is equipped with everything you need to enjoy your stay, whether you're exploring the local sights, or staying in for a meeting or convention. Casual dining options are available, as well as meeting and events facilities.
Ramada is a large American multinational hotel chain owned by Wyndham Hotels and Resorts. The chain was founded in 1953 by a Restaurateur Marion William Isbell. The Ramada name derives from the Spanish term rama meaning "branch", and “ramada” means "porch" or "arbor".
Ինչպես գտնել աշխատանք 1 click-ով. Ramada Hotel & Suites by Wyndham Yerevan Անձնակազմի կառավարման և զարգացման բաժնի ղեկավար Լիդիա Ղազարյանը staff.am նոր գործիքակազմի մասին
Ramada Hotel & Suites by Wyndham Yerevan Անձնակազմի կառավարման և զարգացման բաժնի ղեկավար Լիդիա Ղազարյանը ներկայացնում է՝
- ինչպես են կիրառում staff.am օնլայն գործիքները նոր աշխատակիցներ հավաքագրելիս,
- որ մասնագետներն են առավել պահանջված ընկերությունում,
- մասնագիտական աճի ինչ հնարավորություններ կան։
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Contact details
Website http://www.ramadayerevan.am
Phone: +37411610060
Address: Pavstos Buzand 15, Yerevan, Armenia
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+374 43 901 900 
