Front Office Agent

Deadline: 14 April 2023

Employment term: Permanent

Category: Tourism/Hospitality/HoReCa

Job type: Full time

Location: Yerevan

Job description:

If you are fluent at Russian and English and love to communicate with people, then we invite you to apply to our Front Desk agent vacancy where you will have a great opportunity to meet and communicate with people from all over the world, and to be a member of a Great Team and have a Career Path.

What else will you get:

  • Experience in international hotel
  • 180.000 base salary + 30% addition for night hours + performance based monthly bonus (average 20.000-25.000)
  • Friendly working atmosphere
  • Lunch in our canteen
  • Annual paid leave – 20 working days
  • Employee rate for hotel gym

Job responsibilities

  • Welcome and greet guests
  • Do proper registration and room allocation
  • Receive payments
  • Answer and direct incoming calls
  • Inform guests of hotel rates and services, working hours, check in and check out time, breakfast time, type of breakfast
  • Make and confirm reservations for guests

Required qualifications

  • Positive attitude
  • Willingness and motivation to learn
  • Ability to work with floating shifts
  • Good knowledge of Armenian, Russian and English
  • Knowledge of Opera PMS System will be an advantage

Required candidate level: Junior

Salary: 180000 AMD - 210000 AMD Net a month

Additional information

To apply for the vacancy, please send your CV to hrm.ramadahotelandsuitesyerevan.am mentioning “Front Desk Agent” in the subject line.

Please note that only shortlisted candidates will be contacted for interview.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

OPERA operating system

Soft skills

Positive attitude

Customer/service oriented

Teamwork

Fast learning ability

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Contact details

Website http://www.ramadayerevan.am

Phone: +37411610060

Address: Pavstos Buzand 15, Yerevan, Armenia

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