Gaming Operations Specialist

Deadline: 29 January 2020

Employment term: Permanent

Category: General/professional/Other services

Job type: Full time

Location: Yerevan

Job description:

Digitain is looking for Gaming Operations Specialist to join the Company's team. He/She must ensure the correct operation of online monitoring, game risk evaluation and provide support to our customers on a daily basis.

This position is shift based and includes the following working hours: 10:00-19:00 and 15:00-00:00

Benefits:

  • 4x Paid Days off
  • Referral bonuses
  • One shot bonuses in case of childbirth, marriage
  • Development programs
  • 3 x salary in advance with up to 1 year repayment option (benefit is applicable after 1 year employment)
  • Free of charge lunch, coffee/tea, fruit
  • Corporate events and team buildings
  • Birthday gifts
  • Library

Job responsibilities

  • Conduct online monitoring and game risk evaluation
  • Quickly respond to problems and suggestions raised by customers
  • Conduct different types of analyses
  • Improve methods to detect and eliminate various kinds of violations
  • Conduct various types of customer-related activities on a daily basis
  • Develop, compilate and present reports related to risk analysis
  • Manage clients’ requests and provide an appropriate solution
  • Create reports on observed requests

Required qualifications

  • Graduate degree, technical background is preferable
  • Excellent analytical skills
  • Strongly developed decision making and problem solving skills
  • Ability to create reports in a written form
  • Organizational skills and ability to work in a team
  • Ability to work in different fast-paced work environment and quickly respond to changing situations
  • Attention to details and well developed memory
  • High sense of responsibility
  • Good knowledge of Russian and English languages
  • Good knowledge of Microsoft Office, knowledge of Photoshop is desirable

Additional information

Interested and qualified candidates are welcomed to send their CV to: [email protected].
Please indicate "Gaming Operations Specialist" in the subject line of the e-mail. Only short-listed candidates will be contacted.

You can apply online via staff.am or follow the below application procedure.

Please clearly mention that you have heard of this job opportunity on staff.am

Soft skills

Detail-oriented

Decision making

Analytical skills

Share this job via your favorite social media channel.

Photo Gallery

Contact details

Website http://www.digitain.com

Address:

Find Digitain on social media