Byblos Bank Armenia cjsc

Job description:

• Promote the sales of Bank services and products;
• Identify the needs of current and potential clients and advise them accordingly;
• Introduce client to the relevant services of the bank clearly and in detail;
• Maintain a database of potential customers and apply it to attract new ones;
• Track client account turnover;
• Have a good knowledge of terms of each product;
• Reveal customer’s creditworthiness;
• Identify relevant risks and monitor current transactions;
• Perform all non-cash transactions: outgoing transfers, account transfers, receipts, cards, opening and closing various types of customer accounts etc., as well as ensure the accuracy of documents and authorized signatures;
• Regulate customer account queries;
• Other related responsibilities.

/en/head-personal-banker-1

Required qualifications

• University degree in finance, economy, accounting;
• At least 1 years of work experience in banking;
• Work experience in customer service;
• Excellent knowledge of Armenian and English languages;
• Good knowledge of all banking operations;
• Ability to effectively organize the work;
• Ability to identify, anticipate and respond effectively to customer requirements;
• Ability to understand banking operations related policies and procedures;
• Sales skills;
• Communication skills;
• Teamwork skills;
• Good knowledge of MS Office;
• Knowledge of AS-Bank program is preferred.

Required candidate level: Not defined

Additional information