International Customer Support Specialist (Dutch, Thai, Hindi, Bengali)
Deadline: 31 March 2023
Employment term: Permanent
Category: Foreign language
Job type: Full time
Location: Yerevan
Job description:
Schedule: Shifts for 12 hours (day, day, 2 days off / night, night, 2 days off) ;
Conveniently located office;
Training and mentoring for new specialists;
Comfortable, modern office equipped with everything necessary.
Social benefits:
Steady salary and clear motivation system;
Corporate lunches + unlimited tea, coffee and sweet things.
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Job responsibilities
Communication with international customers (reception and processing of incoming queries via phone, email, live chat) ;
Resolution of users' problems; help with current issues;
Registration of information in the database;
Interaction with internal departments on different levels regarding specific projects.
Resolution of users' problems; help with current issues;
Registration of information in the database;
Interaction with internal departments on different levels regarding specific projects.
Required qualifications
Compulsory knowledge of the Russian language and one of the following: Dutch, Thai, Hindi or Bengali (B2 level and higher) ;
Confident PC user;
Competent spoken and written language;
Readiness and ability to learn;
Sociability (ability to communicate with different people) ;
Responsibility, stress resistance.
Required candidate level: Not defined
Additional information
Contact for CV: hr.arm.recruiter@gmail.com
Professional skills
MS Windows, MS Office
Soft skills
Multitasking
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