Communications Technical Specialist

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Deadline: 03 May 2024

Employment term: Permanent

Category: Other IT

Job type: Full time

Location: Yerevan

Job description:

About us:

Ibooben development is a leading provider of technology and operational solutions for IT businesses. We provide our partners a comprehensive range of top-notch products and services. Ibooben development is ready to deliver its clients any technology solutions customized for their needs and objectives. We are a team of experienced and vibrant professionals, who make our partners’ business strong and successful.

About you:

Experienced in managing high-volume communication across diverse channels, optimizing delivery rates, and navigating international and gray communication channels.

Job responsibilities

  • Monitoring, evaluating, and supporting the % deliverability and delivery speed of system emails with high volume
  • Monitoring, evaluating, and supporting the % delivery of SMS messages
  • Setting up, monitoring, evaluating, and supporting the % deliverability of messages through messaging apps (WhatsApp, Telegram, etc.)
  • Monitoring the market, initiating changes, and launching new communication channels with clients to optimize costs and increase % deliverability (client engagement)
  • Collaborating with related departments to resolve technical issues and escalations
  • Assigning development tasks necessary for the development and optimization of email, SMS, and messaging app campaigns

Required qualifications

  • Has experience managing high volumes of communication across various channels
  • Has experience interacting with internet service providers, spam filtering services, blacklist operators, and other delivery stakeholders to ensure maximum delivery rates
  • Can analyze spam filter performance
  • Has experience analyzing logs
  • Familiar with IP address and domain reputations
  • Can work with postmasters of email providers
  • Experience working with SMS providers
  • Experience launching campaigns through messaging apps
  • Experience implementing campaigns through gray communication channels (may not be listed on resumes)
  • Experience with communication channels in international markets

Required candidate level: Senior

Additional information

If you meet these requirements and are excited about the opportunity to work in a dynamic and fast-paced environment, send your CV to, mention "Communications Technical Specialist" in the subject line.

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Free parking
Annual salary review
Teambuilding and corporate events
Complimentary tea, coffee and refreshments

Contact details

Address: Charents Street, Yerevan, Armenia