HSBC Bank Armenia CJSC

Job description:

HSBC is one of the world’s leading banks, with a network covering 62 countries and territories. Our size and global reach mean we offer many ways for you to develop your career. We look for people who think, see and do things differently and who can represent and relate to our diverse global customer base. We want candidates who are motivated, curious, courageous, collaborative and dedicated.

We employ, develop and promote employees based on merit and provide a supportive and inclusive working environment. We want HSBC to be a place where everyone can be themselves and achieve their potential. Our aim is to have a diverse workforce so we can respond to the needs of our customers and develop better products and services.

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Job responsibilities

In this role you will need to:

• Assist in preparation of Legal Documentation, Power of Attorneys, letter of consents, ensuring maximum accuracy and completeness. .
• Assist in customer service, namely handling customer queries and complaints, raising them to the attention of the line manager.
• Accurate processing and registration of the customer contracts and Security documentation in Notaries and State authorities when/where necessary, within timescale and in accordance to the local laws, rules and regulations.
• Maintain awareness and knowledge of all related banking fields and systems.
• Understand and continue to develop knowledge of operational risk, legal and regulatory requirements and operating procedures and practices.
• Administrative responsibilities (filing, register/record keeping for consent letters (lease, area change, registration, etc.), agreements (facility, security, etc.), POAs, other legal documentation)

Required qualifications

To be successful in this role, you should meet the following requirements:

• Strong willingness to learn
• Demonstrate drive, inner energy
• Have experience of working with rules and regulations is preferable
• Effectively collaborate with team members and other colleagues to ensure good customer experience
• Contribute to the extent possible to the Department teamwork, create positive and inspiring atmosphere, supporting team environment
• Consistently deliver a personalized, friendly and efficient attitude towards work

The following skills are essential for this role:

• Graduate degree in Law or relevant field will be considered as an advantage.
• MS Office knowledge is preferable
• Knowledge of Armenian and English
• Good communication and interpersonal skills
• Negotiation skills
• Ability to work under pressure

Required candidate level: Junior

Additional information