Customer Care Manager / Logistics
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Deadline: 21 June 2024
Employment term: Permanent
Category: Procurement/Logistics/Courier
Job type: Full time
Location: Yerevan
Job description:
The transportation company (Not double brokerage) based in the USA is currently seeking an experienced Customer Care Representative in Yerevan.
Work schedule: Monday-Friday, 16:00 - 1:00
Address: Fuchik str. 32/2
/en/customer-care-manager-logistics-12
Job responsibilities
-Manage incoming phone calls and messages,
-Generate and track sales leads,
-Handle customer queries and complaints, provide appropriate solutions and
alternatives,
-Process accounts and file documents related to customer care,
-Follow other communication procedures and guidelines.
Required qualifications
-Excellent knowledge of English (both speaking and writing)
-Higher education in a relevant field,
-Exceptional communication skills,
-Ability to work in stressful situations,
-Highly organized, collaborative, and punctual,
-Experience working in the customer support area will be considered an advantage
Required candidate level: Junior
Salary: From 250000 AMD Net a month
Additional information
Аpply online via staff.am and follow entire application process.
Professional skills
Customer Service skills
Logistics Management
Soft skills
Negotiation skills
Problem solving
Conflict resolution skills
Customer/service oriented
Flexible
Goal-oriented
Logical thinking
Teamwork
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Contact details
Phone: +37493973232
Address: trexgroup001@gmail.com, Yerevan, Armenia
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