Apply with Email

Customer Care Representative

With email

Deadline: 08 August 2024

Employment term: Contract

Category: Administrative/office-work

Job type: Full time

Location: Yerevan

Job description:

A fluent English speaking customer care representative is needed for a call center in Yerevan.

Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities, skills are essential for candidates.

- Flexible schedule and hours.

- Free coffee and tea.

- Friendly environment.

- Free Taxi back home.

- Fixed salary + Bonuses.

Job responsibilities

  • Receiving and placing customer service telephone calls, emails and text messages.
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues

Required qualifications

Fluent spoken and written English skills.

Required candidate level: Mid level

Additional information

Call 077122987

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Customer Service skills

Customer relationship management

Soft skills

Ability to work independently

Leadership skills

Negotiation skills

Written communication skills

Positive attitude

Time management

Problem solving 

Customer/service oriented

Self confidence

Honest

Polite

Strong memory

Apply with Email

Share this job via your favorite social media channel.

Benefits

Annual salary review
Flexible working schedule
Complimentary tea, coffee and refreshments
Day off
Special day-offs
No dress code

Contact details

Phone: +37493015954

Address: Davtashen, Yerevan, Armenia