Internal Sales Representative

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Deadline: 03 May 2024

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

Zeppelin Armenia LLC is looking for a qualified candidate for joining the team as Internal Sales Representative.

Job responsibilities

  • Establish, qualify and maintain contact with assigned customers to increase sales of parts and service solutions;
  • Provide customers with solutions to meet customer requirements after thoroughly analyzing needs;
  • Contact the typical customer with the assigned yearly plan;
  • Continually update the customer's equipment population, contacts, mobile and office phone information, address and other customer relationship management information;
  • Promote all aspects of the dealership by selling parts, service, labor, Customer Support Agreements (CSAs), and generate engine and machine sales leads;
  • Build strong relationships with customers and be their primary point-of-contact at the dealership;
  • Advise customers on Equipment Management Solutions by understanding how customers use their equipment within their business, organize their equipment life cycles, and determine their maintenance intervals;
  • Build customer loyalty by following up on service or parts orders, assuring requests are addressed in a timely manner, and by networking within customer accounts.

Required qualifications

  • Higher education, preferably a technical degree, or desire to learn the technical product;
  • Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, and procedure manuals;
  • ability to write routine reports and effective correspondence;
  • ability to speak effectively before groups of customers or employees of the Organization;
  • Math skills: ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area and volume;
  • Technical skills: ability to understand the basic dynamics of equipment operation and design, and Parts Product applications;
  • Language skills: Armenia and Russian, knowledge of English language is a plus
  • Computer skills: demonstrable proficiency in software applications of Microsoft Excel, Word, and PowerPoint, dealer CRM, dealer 1C.

Required candidate level: Mid level

Additional information

Please send your CV to email address, mentioning the position your are applying for in the subject line of your email.

Please clearly mention that you have heard of this job opportunity on

Professional skills

1c Accounting Software

Soft skills

Negotiation skills

Written communication skills

Positive attitude

Customer/service oriented

Presentation skills

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