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International Customer Support Specialist (with the knowledge of the Persian/Farsi language)

With email

Deadline: 03 May 2024

Employment term: Contract

Category: Entertainment

Job type: Full time

Location: Yerevan

Job description:

  • Training and mentoring for new specialists;
  • Friendly team and enjoyable working environment;
  • Professional growth and development opportunities;
  • Office work format;
  • Conveniently located office in the city center equipped with everything necessary;
  • Steady salary and clear motivation system;
  • Schedule: Shifts for 12 hours (day, day, 2 days off / night, night, 2 days off);
  • Social benefits; 4 paid days off in a year
  • Free breakfast, lunches + unlimited tea, coffee;
  • Сorporate events;
  • Official employment;
  • Referral bonuses.

Job responsibilities

  • Communication with international customers (reception and processing of incoming queries via phone, email, live chat);
  • Providing support to clients; help with current issues;
  • Registration of information in the database;
  • Interaction with internal departments on different levels regarding specific projects.

Required qualifications

  • Knowledge of English (or Russian);
  • Persian/Farsi (B2 level and higher);
  • Confident PC user;
  • Competent spoken and written language;
  • Readiness and ability to learn;
  • Sociability (ability to communicate with different people);
  • Responsibility;
  • Stress resistance.

Required candidate level: Junior

Salary: From 350000 AMD Net a month

Additional information

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Professional skills

Computer knowledge

Soft skills


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