Junior Technical Writer

Deadline: 08 August 2024

Employment term: Permanent

Category: Other IT

Job type: Full time

Location: Yerevan

Job description:

As a Junior Technical Writer, you will collaborate with the Product Department to support the organization’s documentation needs by delivering documentation for customers and internal users․

You will be responsible for creating and writing various types of user documentation, including how-to guides, references, manuals, cheat sheets, and instructions.

Job responsibilities

  • Create and update documents: User Manuals, User Guides, Quick References, and Technical Specifications

  • Participate in the creation of internal procedures and process guides for the Technical Publications department

  • Collaborate with Subject Matter Experts (SME) from Research & Development (R&D), Product Management, and Product Marketing teams

  • Collaborate with a team of technical writers

  • Peer review the documents created by the technical writers

  • Mentor new team members

  • Collect user feedback to update and improve content

  • Ensure content standardization

  • Meet deadlines

Required qualifications

  • Bachelor’s degree in English, IT or Engineering

  • Prior experience working within IT Development, SaaS, or web-based technology environment

  • Excellent written and verbal communication skills in English

  • Demonstrable portfolio of writing samples

  • Experience with G-Suite

  • Experience with image editing tools: Snagit, Adobe Photoshop

  • Experience with MS Office

  • Obsessive about technical accuracy and strong attention to details

  • Passion to thrive in a fast-paced, constantly-changing environment

  • Excellent organizational and multitasking abilities

  • Willingness to learn new tools and skills


  • Experience with Atlassian tools: JIRA/Confluence
  • Experience with Web: HTML, CSS
  • Experience creating and using infographics such as diagrams, screenshots, and charts that increase user’s understanding
  • Knowledge of Software Development Life Cycle

Required candidate level: Junior

Additional information

Apply Here !


Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Adobe Photoshop


MS Office


Soft skills

Written communication skills

Time management

Problem solving 


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Margarita Margaryan, Chief HR Officer

Softconstruct is a company with a strong passion for discovering groundbreaking solutions in the field of innovative technologies. The key to our success, as we see it, lies in the dedication, endeavour and curiosity of our tribal community and the fearless drive for exploring new horizons. 

We have built an environment that brings together 4000+1 creative professionals united for the love of the game. We provide a healthy working ecosystem and a vast amount of opportunities for personal and professional development. We support our teams in their pursuit to keep the balance between work and fun. 

We dare to take the risk of exploring new ideas and doing things that we haven’t done before. We are bold enough to go beyond our own limits, to improvise and learn along the way.
Our vision is about being fearless and transforming ideas into business stories. 


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SoftConstruct is an imagination-driven tech company with a passion for transforming ideas into business stories and developing innovative technology solutions for various industries.Our ecosystem has given birth to market-leading independent labels, such as BetConstruct, FeedConstruct, SpringBME, Ucraft, FasTToken, FastShift, and many more, all united under the tagline "Imagined by SoftConstruct". This unique blend of creativity, fearless approach and inventiveness drives us to create brands from an iGaming tech solutions provider to a Digital event hosting platform and everything in between.
From the very first day, Soft’s approach to business has always been atypical - daring, non-stop, creative and bold. And this journey of bold innovation and creativity has helped the business evolve into a visionary brand that brings together over 5,000 people around the world, spans 10+ trademarks with a number of branch offices operating worldwide. Reframing the limits and questioning existing patterns has been and remains the key to scaling our business story, bringing profound results and solutions to the people we work with and work for.
SoftConstruct was founded by the Badalyan Brothers in 2010.

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Welcome to Softonstruct


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Free language courses
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Local and online training package
Free parking
Day off
Family medical insurance
Knowledge sharing culture
Regular salary review
No dress code
Employee Discounts & Perks
Staff referral program
Gifts for different occasions
Gamezone or fun activities
Sports and intellectual games participation
Corporate gym
Office sports and yoga zone

Contact details

Website https://www.softconstruct.com/

Phone: (010) 510051

Address: Garegin Hovsepyan 20, Yerevan, Armenia