Operations Manager

Deadline: 30 April 2024

Employment term: Permanent

Category: Business/Management

Job type: Full time

Location: Yerevan

Job description:

At staff.am we are looking for a tech-oriented and resourceful Operations Manager to lead our team and customer base, as well as oversee operations, and product development. The ideal candidate has demonstrated leadership skills and experience and is a self-starter. The Operations Manager will report to the CEO.

Job responsibilities

  • Oversight of team management, hiring, training and development, performance management
  • Oversight of ongoing team synchronization, interdepartmental collaboration, structure, and day-to-day management
  • Create and maintain a positive work environment that fosters collaboration, teamwork, and innovation
  • Oversight of smooth collaboration between technical, product, customer, and marketing teams.
  • Ensure that the product development process is aligned with customer requests, and feedback, and covers their evolving needs.
  • Fully oversight the Customer Management team operations.
  • Actively support the attraction of new customers, building meaningful partnerships aimed at business growth.
  • Actively participate in various events and present the company where applicable.
  • Fully oversee Marketing and Communication team operations, including their day-to-day activities and new initiatives.
  • Ensure the activities are aligned with strategy and respective planning.
  • Ensure timely preparation of reports to evaluate progress.
  • Work closely with the outsourced accounting firm to manage ongoing financial operations in a compliant manner.

Required qualifications

  • Bachelor's or above degree in engineering, business, management, or related field.
  • Proven management experience in sales, operations, team management.
  • Strong leadership and management skills with the ability to motivate and inspire teams.
  • Experience working in a tech startup or similar fast-paced environment is a big plus.
  • Excellent communication and relationship-building skills.
  • Experience in strategic planning, financial analysis, and budgeting.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and prioritize multiple tasks effectively.
  • Fluency in Armenian, English and Russian.

Required candidate level: Senior

Additional information

Аpply online via staff.am and follow entire application process.

Professional skills

Business Development

Operational management

Soft skills

Leadership skills

Team management

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Hey, happy to greet you. 

We are Stella and Stepan, career coaches at staff.am. Both of us are very different, but at the same time we look like each other. We love our work in a crazy way, or as often we like to say - our mission. 

We believe that talent lives in each person and we are always inspired by this fact. Just exchange some thoughts with us and you will feel yourself like a superhero aspiring to conquer all heights. In such a manner we explore all of your potentials and help to believe in yourself. 

Every day we explore and share the best career opportunities, such as jobs, training, internships and more. 

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Now you already know that making the process of searching for a job or an employee more productive is our team’s mission!

That is the exact reason why we have created the staff.am application, which is the only one of its kind in Armenia.

If you have not downloaded it yet, then hurry up, since your customised feed, new solutions to CV creation, and a wide variety of tools will take you closer to your dream job!


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At staff.am we love innovations. That's why we started to develop Hirebee in 2020, which is our second product. Hirebee is an innovative global hiring solution, the aim of which is to structure all the post-covid issues in hiring. 

Right now Hirebee is an ultimate choice of many companies introducing IT, financial, telecommunications, logistics and public industries in and outside Armenia. And we continue to get inspired by our customers' successful cases with Hirebee

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Photo Gallery


Annual salary review
Medical insurance
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Stock options
Local and online training package
"Baby born" package
Day off


Contact details

Website https://www.staff.am/

Phone: +37411900901

Address: 24 Azatutyan Ave, Yerevan, Armenia

Find staff.am on social media