Pre-Sales Consultant (English Speaking)

Deadline: 27 April 2024

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:


Digitain is seeking for a well-organized and highly motivated Pre-Sales Consultant to join our team. Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of customer service, gain knowledge, share your skills with the team members, and discover new possibilities with us!

Job responsibilities

  • Manage all incoming inquiries related to the company's products and services through various means of communication
  • Serve as the first point of contact for new clients
  • Conduct verification and qualification of marketing contacts
  • Provide timely, accurate, and complete information using the established methods of communication
  • Answer inquiries related to software solutions and services provided by the company
  • Interact with clients to provide and process information in response to inquiries, concerns, and requests
  • Document all types of inquiries in the ticketing system, process requests, and escalate as needed
  • Prepare and present regular reports to the Marketing and Sales team

Required qualifications

  • Genuine curiosity and a good understanding of the iGaming industry
  • Proficiency in English and Russian languages is a must (written and verbal)
  • Multitasking, creative thinking, and attention to detail are crucial
  • Ability to work under high-pressure
  • Excellent communication and writing skills
  • Willingness to be available out of working hours

Required candidate level: Junior

Additional information

Аpply online via staff.am and follow entire application process.

Professional skills

Sales

B2B sales

Support

Soft skills

Negotiation skills

Research skills

Communication

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Benefits

Free language courses
Medical insurance
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Local and online training package
Day off
Company performance-based bonuses
Staff referral program
Gamezone or fun activities
Employee Discounts & Perks
Massage

Contact details

Website http://www.digitain.com

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