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Reservation Specialist

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Deadline: 25 April 2024

Employment term: Permanent

Category: Tourism/Hospitality/HoReCa

Job type: Full time

Location: Yerevan

Job description:

DoubleTree by Hilton Yerevan City Centre is looking for an enthusiastic and experienced candidate for the position of Reservation Specialist.

Reservation Specialist is responsible for confirming daily reservations in the system, representing the hotel's services and facilities to prospective clients in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Job responsibilities


  • Keep and respond to correspondence and inquiries from guests, partners and other referral networks, make reservations as needed
  • Be aware of the selling status, rates, and benefits of all package plans
  • Track future room availability on the basis of reservations
  • Ensure that restricted dates, offer rates and promotions are updated and monitored on daily basis
  • Effectively collaborate with the events and marketing functions in order to increase overall sales volume

Required qualifications

  • Higher education
  • Preferable to have experience in the similar position in hotels or travel agencies
  • Knowledge of Opera PMS is mandatory
  • Excellent knowledge of Armenian, Russian and English languages
  • Excellent written/verbal communication and negotiation skills
  • Result-oriented and multi-tasking skills

Required candidate level: Not defined

Additional information

Interested candidates are asked to e-mail their CV in English  to hr@doubletreebyhiltonyerevan.com
In the subject line of your message, please mention “Reservation Specialist”.

Please be informed that only shortlisted applicants will be invited to the interview. 

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

English

Russian language

Opera Property Management System

Soft skills

Time management

Communication

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Contact details

Website https://doubletree3.hilton.com/en/hotels/armenia/doubletree-by-hilton-hotel-yerevan-city-centre-EVNYEDI/index.html

Phone: +37491326002

Address: Yerevan, Gr. Lusavorich str. 4/2, Yerevan, Armenia

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