Senior Product Manager
Deadline: 16 April 2023
Employment term: Permanent
Category: Product/Project Management
Job type: Full time
The chosen candidate will oversee the entire product lifecycle, from ideation to completion, and will be responsible for gathering and prioritizing product and client requirements, defining the product vision and strategy, and ensuring that revenue, customer satisfaction, and company goals are met. This will involve collaborating with Program Directors, Project Managers, Systems Analysts, and Business Development representatives to align the product roadmap with business objectives, as well as monitoring market trends and competitive landscape to identify new opportunities and stay ahead of the curve. The successful candidate will also be accountable for developing and maintaining strong relationships with key stakeholders, both internal and external, and for communicating effectively with cross-functional teams to ensure timely delivery of high-quality products that meet or exceed customer expectations.
- Conduct thorough competitive assessments and analyze the results to develop product recommendations.
- Manage the overall product strategy and use feedback from multiple channels to adjust it as necessary.
- Ensure the execution of the product strategy aligns with strategic business objectives.
- Collect and analyze feedback, insights, and requests from various sources and use them to develop the product vision, strategy, and roadmap.
- Collaborate with Program Directors, business development representatives, and other senior leaders to align product development plans with business strategies and goals.
- Evaluate technical architecture recommendations from engineers and participate in discussions with technical teams to ensure the feasibility of proposed features.
- Prioritize the feature backlog based on defined metrics and collaborate with the development team to ensure timely delivery of high-quality features.
- Lead the transformation of work processes, management tools, and overall ways of working to increase effectiveness and efficiency.
- The ideal candidate should have over 5 years of demonstrated experience leading the development of new product lines, particularly in Enterprise Product Management.
- He/she should possess strong communication skills and be capable of articulating the company's strategic vision and objectives, defining a long-term roadmap for the product, and ensuring that daily activities align with the company's vision.
- The candidate should be skilled at creating a clear and compelling picture of the product's gradual evolution and development, leveraging insights to add value to the product.
- He/she should have participated in all stages of product development, from initial design to post-launch maintenance and customer support, and have the ability to convert product requirements into high-quality technology deliverables.
- The candidate should be passionate about meeting customer needs, advocating for their interests, and should have strong strategic thinking skills to prioritize tasks and achieve results across multiple initiatives.
- He/she should have a strong technical background, with proven expertise in bringing technical vision to fruition, and a deep understanding of development and release processes.
- Experience with Agile methodologies and product management tools such as JIRA and Wireframe tools is a must, as is experience with customer interviewing, competitive analysis matrix creation, user flows, value proposition, lean canvas, and user journey.
- The candidate should be comfortable working with data and making data-driven decisions, possess an interest in technology, a passion for innovation, and knowledge of industry trends.
- Excellent negotiation and communication skills are essential, and the candidate should be detail-oriented, organized, ethical, responsible, and self-motivated.
- English proficiency is a requirement.
Required candidate level: Senior
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WHO WE ARE
Synergy International Systems, Inc. (“Synergy”) is a company built on hard work, dedication, and a commitment to excellence. Since our establishment in 1997, we have been helping governments, international organizations, and non-profits harness the power of information technology for social impact.
With offices worldwide and more than 300 employees, we have successfully completed 300+ complex, large-scale projects in over 80 countries and earned a reputation across the world as a credible, reliable, and adaptable partner.
We have 5 offices worldwide:
Headquarters: Washington, D.C, USA
Regional Office in Europe: Hague, Netherlands
Regional Office in Africa: Kigali, Rwanda
Development & Global Learning Center: Armenia (Yerevan, Vanadzor, Gyumri)
AREAS OF EXPERTISE
- Monitoring & Evaluation
- Social Protection
- Public Finance
- Disaster Recovery
- Water & Sanitation
- Development Effectiveness
- Sustainability and Climate Change
OUR PRODUCTS & SOLUTIONS
We provide specialized software and tailored services for the digitalization of justice, monitoring and evaluation, social protection, and public financial management. Our core product domains are:
Enabling courts and judicial institutions to digitalize the management of cases, automate processes, and serve citizens in an efficient, accountable and transparent manner.
Empowering public sector and nonprofit organizations to streamline program and grant management, evaluate their performance and results.
Enables governments to effectively administer the full cycle of social protection programs on a single platform - Integrated Beneficiary Management.
Allowing governments to prioritize, plan, and implement public investment projects with a result-driven platform under an umbrella system for a transparent and integrated approach for all ministries top down.
SYNERGY PEOPLE | SYNERGYՄԱՐԴ
Founded on the culture of hard work and the desire to make an impact we’ve built a vibrant workplace culture that attracts top talent and passionate employees who pursue the larger Synergy goal of empowering impact-driven organizations. Making an impact is our guiding focus and we work together collaboratively and selflessly in the pursuit of this mission.
Employees always come first, period. Even before policies and procedures and before rules and regulations. That’s why our Synergy People (SynergyՄԱՐԴ) know they’ll be valued and treated with respect.
We believe in investing in life-long learning. That’s why we create an environment and culture that energizes and equips our crew with endless growing opportunities.
Synergy is about elevating people, empowering them to make an impact worldwide.
We admire people with these traits:
- INNOVATIVE MINDSET
Pushing the boundaries and embracing the unknown for better solutions.
We arrive every day inspired to make an impact through our talents, passion, and hard work.
We like learn-it-alls, not know-it-alls. Those who are curious and constantly changing.
Taking ownership and always maintaining a positive and solution-oriented mindset.
Building relationships, breaking silos and creating a synergy across teams, functions and geographies.
Open, honest, collaborative, and team-oriented.
Join the impact making team !
About Synergy International Systems
Synergy International Systems – Empowering impact-driven organizations
At Synergy, we are good at everything we do, so we are good at having fun too!
We work hard, we play harder. Table tennis, table football, videogames, coffee corner and balconies with amazing views are inseparable part of our office life.
Collaborating and coding: Hackathon, AI challenge and hacking tournaments are traditional and beloved all-staff events at Synergy. We love to be creative and innovative, accept challenges and conquer them.
Company social events are what we always look forward to, as it is one more opportunity to try ourselves in totally different sphere and yet be as innovative and zealous as we usually are like Sysled Challenge.
We care about our employee’s physical and mental health and provide medical insurance, sport package, and paid time off. 5 paid extra days are a great contribution to the rest as well. In addition, we value the time spent of our employees with their kids and offer paid child day off for each child.
Self-improvement and self-initiatives are an essential part of the company and Synergy encourages them by Lunch & Learn sessions, semi-annual trainings, and certification programs. Our employees also have the opportunity to participate in professional trainings and conferences abroad.
We appreciate our employees and the work they do, that is why the company provides a two-day stay at any resort in the RA to the team after the completion of each major project, gift-cards on birthdays and semi-annual awards to the employees that stood out, apart from other nice appreciative gifts.
We organize work-related and out of work interesting and fun activities that interest our employees. Synergy Happiness Goals (SHGs) is a bunch of fun and entertaining activities that include art, fun, health and much more.
How we have fun !
We work hard and party harder! Check-out our videos from different events.
Address: A.Armenakyan 2/4, Yerevan, Armenia