Store Shift Manager

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Deadline: 26 April 2024

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

ASBIS Group is a leading IT company specializing in value-added distribution and development of IT, IoT, and Robotic products, solutions, and services to the markets of Europe, the Middle East, and Africa.

In over 30 years of operations, ASBIS has grown into an international group, headquartered in Cyprus, with subsidiaries in 34 countries across EMEA, and nearly 3,000 employees.

We are proud of being one of the certified companies by Great Place to Work®, the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has a place for professional growth, and appropriate support to unlock their potential and build a future with the Company.

Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS. Apply now.

By responding to the vacancy, you consent to the processing of your personal data indicated in your CV. For more, please visit https://www.asbis.com/gdpr-candidate-privacy-policy



Job responsibilities

• Fulfillment of personal sales plan (by income, by product groups, by Old Stock).

• Implementation of the shift sales plan (analysis of employee sales, adjustment of actions).

• Consulting clients, as well as supporting and training employees on the main range, 3PP accessories, services, services, as well as training other employees to work with equipment in accordance with company standards.

• Customer flow management (zoning, distribution to consultants).

• Team management (work schedule, conducting daily briefs, monitoring compliance with sales standards, training and mentoring).

• Preparing the store and staff for the launch of promotional activities (staff briefing, training).

• Providing and monitoring merchandising according to guides.

• Ensuring the operational activities of the store (opening/closing, working with the cash register/documents, organizing and participating in inventory, conducting trade operations in 1C, maintaining a presentable appearance in the showroom and office premises).

• Resolving conflict situations and processing complaints from clients.

• Working with a cash register and maintaining cash discipline.

• Processing loans, returns, installments, insurance.

• Work in the CRM system (ordering missing items, issuing goods to the client upon pickup, pre-ordering goods).

• Replacement of Store Manager in case of absence.

Required qualifications

• Experience in a management position for at least 6 months or achieving KPIs in the position of Senior Retail Sales Consultant within 3 months, as well as successful defense of an individual development plan.

• Knowledge of sales standards, communication with clients, cash discipline.

• Willingness to work on your feet during the shift.

• Knowledge of Armenian, Russian, English (will be an advantage).

Required candidate level: Not defined

Additional information

Please send your CV to hr@asbc.am mentioning in the Subject line the position you are applying for.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

CRM

1C

Soft skills

Positive attitude

Problem solving 

Detail-oriented

Coaching /mentorship

Fast learning ability

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Benefits

Medical insurance
Local and online training package
Day off
Knowledge sharing culture
Company performance-based bonuses
No dress code
Gifts for different occasions
Discounts on company products and services; housing

Contact details

Website https://ispace.am/

Phone: +37411311131

Address: Sayat Nova Business Center, Yerevan, Armenia

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